Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1838

Show/Hide Fields in a Brief Template Based on Logic

When creating a Brief Template, we have certain fields that should be shown or hidden based on the values selected in previous fields. The current logic in the template builder only allows you to "jump to" a particular field and/or only show limit...
about 1 year ago in Content Marketing / Settings + Configuration 2

Allow Product Attribute Display order in Product Listing Page to be configureable

We would like the ability to modify the order of the Product Attributes displayed in their Product Listing Pages. Business requirement: To have the ability to move specific attributes up or down (sort order) based on the business needs in CMS. Thi...
7 months ago in Configured Commerce / CMS, Spire & Mobius 1 Investigating

Dynamic image transformation on the fly with parameters

The ability to request images with transformations on the fly (such as cropping, format, quality etc..) Example https://images3.cmp.optimizely.com/assets/[image-path]? width=800 & quality=75&format=webp
7 months ago in Content Marketing / DAM/Library 1

Pricing with promotion applied rounded to 2 decimals

Our client wants to round the price with a promotion applied to 2 decimals, because the ERP was setup to allow only 2 decimals and they want all calculations with 2 decimals. For example, a customer ordered 101 EA with a price of 8.973 / EA. The t...
about 2 years ago in Configured Commerce / Marketing & Promotions 3 Investigating

Choosing DAM images from the CMS

Choosing images from the DAM inthe CMS is time consuming. I think two features would help this. Remember where I was - When I open the DAM this way to choose an image, it would be helpful if the DAM remembered where I was was the last time I opene...
over 1 year ago in Content Marketing / DAM/Library 0 Future consideration

Requests and Campaigns on Board View

In Task board Plan view, you cannot view Work Requests. Viewing WRQs would be helpful because then we could plan/prioritize work that has not been built out yet, or view larger projects as a whole (rather than only the specific deliverables). We w...
about 2 years ago in Content Marketing / Tasks, Campaigns, and Events 1 Future consideration

Images in email recommendations should look sharper

When the images for email recommendations are rendered, they are visibly pixelated. And even though it is a small black and white image (170x200), it still takes up 7 KB. I would like to see a more efficient compression that does not pixelate so m...
over 1 year ago in Product Recommendations / Email Personalization 0

Search - Boost/Bury products for a specific TERM

Today boosting/burying is sitewide and can have unintended consequences Instead being able to boost/bury items within search results would be more effective..
almost 4 years ago in Configured Commerce / Marketing & Promotions 1 Gathering interest

PIM- Editing Published Products - Keep them sell-able on site

In the current workflow if you make any changes to an item or group of items. The status changes to "Ready for Approval" and removes the item from the web. If a customer was looking to purchase this item and a change was being made this would remo...
almost 4 years ago in PIM 2 Already exists

Do not let Library Role users add assets to the Library via the Download image as Custom option

We are finding that Library role users (our regular employee base) are accidently adding images to our Library. In order to obtain an image size they want, they chose "Download As" and then "Custom". The "Save" button does not work for them (brows...
about 1 year ago in Content Marketing / DAM/Library 1 Investigating