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We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

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Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

Status Investigating
Categories DAM/Library
Created by Guest
Created on Nov 13, 2023

Do not let Library Role users add assets to the Library via the Download image as Custom option

We are finding that Library role users (our regular employee base) are accidently adding images to our Library. In order to obtain an image size they want, they chose "Download As" and then "Custom". The "Save" button does not work for them (browser clocks) but SAVE AS does work and this creates a second copy of the image with the same file name in our Library. Attached screenshots shows how a user does this.

Optimizely can maintain the Custom feature for and let users modify and download a copy for themselves but please do not allow this copy of the image to be inserted into our Library.

In addition, the newly created asset through "Custom" has a "Public Link" created even though our settings in the DAM are for "Add assets to Library without Public URL". Please correct this so that our Admin Settings are followed in all cases of assets being added to the DAM.

  • Optimizely
    Lauren Hammarstedt
    Reply
    |
    Oct 10, 2024

    Hello! Investigating this for you.