Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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More Descriptive Notification Messaging

Currently, when changes are made to work requests, for example changing the priority level, etc., the notification message just reads ‘The requester has made changes to the request….’ If it could be changed to something with more description/infor...
over 2 years ago in Content Marketing / Notifications 0 Future consideration

Discussion Boards

Does Optimizely have any plans to add a Discussion Board feature to their CMS in the future?
7 months ago in Content Management / Content Manager 0

Restore deleted mailings and mailing templates

As a campaign user, I would like to be able to restore deleted mailings and mailing templates without contacting support
about 2 years ago in Campaign 0 Future consideration

Search - Boost/Bury products for a specific TERM

Today boosting/burying is sitewide and can have unintended consequences Instead being able to boost/bury items within search results would be more effective..
almost 4 years ago in Configured Commerce / Marketing & Promotions 1 Gathering interest

PIM- Editing Published Products - Keep them sell-able on site

In the current workflow if you make any changes to an item or group of items. The status changes to "Ready for Approval" and removes the item from the web. If a customer was looking to purchase this item and a change was being made this would remo...
almost 4 years ago in PIM 2 Already exists

Allow Saved Carts for VMI/Inventory Management solution

We have customers using the VMI/Inventory Management piece of the mobile app. The current flow only allows for order submission. We are hearing that they would like the ability to save the cart and come back to it. Even picking it back up on the d...
7 months ago in Commerce Mobile App 1 Gathering interest

Customize GetPdf method of InvoiceController.cs, PartialViewLocator is in private package

We are having a requirement which is same as the GetPdf method in the InvoiceController.cs However we have identified that the PartialViewLocator is in the private package, and we cannot add the insite.commerce.private package in Extension project...
about 1 year ago in Configured Commerce / 3rd Party Library Allow Listing 6 Investigating

Ability to customize messages about content reviews/approvals

Our workflow is that a content approver reviews and publishes content in the same step rather than sending it back to the content creator to publish. However, the message sent back to the creator says the content is "ready to publish" though it ha...
almost 4 years ago in Content Management / Collaboration & Approval 0

Share Product Lists to Individual User From Admin

Currently, within Admin there is only the capability to share product lists (wish lists) at the bill to (company) level. The issue with this is these lists are being shared to all users from the bill to (company) rather than a single individual us...
over 1 year ago in Content Management / Content Manager 1

Add confidence interval (and possibly stat sig value) to the Summary on the Results Page

Currently, the Summary on the Results Page only contains the metrics' "Improvement" value. This value is highlighted in green if Statistical Significance is reached. However, the Confidence Interval is not contained in the Summary. This may lead t...
about 1 year ago in Experimentation Analytics 0 Planned