Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Edit Campaign Templates

Today, there is no way to edit an existing campaign template. Instead, you must create a new template and deactivate the old one. It's a lot of manual admin work, especially if you have a complex setup and need to make a small change.
over 1 year ago in Content Marketing 2 Shipped

Integrate a "select/de-select all" option in the campaign picker in Email and Trigger Reports

As a Marketer I want to quickly perform my reports for different campaigns and subgroups of campaigns. Currently I have to manually select and de-select every single one every time I change the selection, which is quite time consuming.
over 3 years ago in Product Recommendations / Analytics / Portal 0 Shipped

Search data export and reporting

The data in search and navigation on most popular searches and searches without hits is extremely valuable, but very difficult to share with others in the business that do not use Optimizely. Please provide an export tool and a regular email repor...
about 2 years ago in Search & Navigation 8 Shipped

Ingest 3rd party content

We want to bring content from multiple CMS systems and other sources of often quite structured "domain" content such as teachers, players, products, services, countries, recipes etc. into the graph When building experiences using the Graph, it wou...
over 1 year ago in Optimizely Graph 0 Shipped

Turning off AI features in the CMP

As an organization, we are still figuring out our relationship to AI, especially the legal aspects. Until we have a company-wide "go-ahead" for utilizing AI in our work, we'd like to disable the functionality in the CMP.
11 months ago in Content Marketing / Settings + Configuration 0 Shipped

Make it possible to download Event logs from PaaS Portal

Today developers can access event logs on integration from Kudu below logfiles/eventlog.xml and possibly from Azure portal from Diagnose and Solve problems->Diagnostic Tools->Application Events although access might differ between environmen...
about 1 year ago in DXP Cloud Platform / Infrastructure mgmt. 0 Shipped

Add Environment Label in Results View

When viewing your experiment results per flag, once you're on this view (see screenshot) you do not know which environment these results are reflecting. My suggestion is to add an environment text label on this view. Also if not too much trouble, ...
over 1 year ago in Experimentation Analytics / Other 2 Shipped

Copy Work Request

Often, we have requests that are similar to existing requests. We'd like to be able to copy instead of submitting an all-new request.
over 1 year ago in Content Marketing / Requests 0 Shipped

The Search and Navigation interface needs basic pagination added to results

One of our largest customers has been using the Search and Navigation interface to improve their search results on their website with out of box Search and Nav. They are asking for Pagination to be added so they can improve the next set of results...
11 months ago in Search & Navigation 1 Shipped

Use v2.x of ImageSharp in CMS 12

Allow v2+ of SixLabors.ImageSharp to be used. Version 2.0 of that library was recently released, and it has support for converting images to WebP format. But EPiServer.CMS.Core has a dependency to SixLabors.ImageSharp (≥ 1.0.3 && < 2.0.0)
about 2 years ago in Content Management / Technical 1 Shipped