Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Allow experimentation for email trigger campaigns

As a marketer I want to test different triggers and different prioritization against each other and get reports about scenario A and B. For this I'd like to set up an independet set of triggers (set B) with prioritisations and select a %, a set of...
about 4 years ago in Product Recommendations / Email Personalization / Experimentation 0 Future consideration

Feedback from a POC customer on usability

Here is some feedback I got from someone who's running a POC of Feature Experimentation. Frustrating that Development environment is chosen by default when clicking a Flag. This person has made changes to the wrong environment many times before re...
about 1 year ago in Feature Experimentation / Project / Account Configuration / Settings 1 Planned

Specify which domain is the editorial domain / Be able to view the website on the editorial domain

On many of our clients websites we have disabled the /Episerver path on the customer facing domain and have a separate subdomain where editors work. This works great, but in a multi site/multi domain context, jumping between sites will lead editor...
over 1 year ago in Content Management / Multi-site 2

Add Sender Name For Outbound Emails

Currently, you can set the sender email address in configuration (settings > site configuration > default email address) and override at the email address however you CANNOT set the sender name. If you set the default email address to norepl...
5 months ago in Configured Commerce / Admin Console & Import/Export 1 Investigating

We would like to be able to move other users' comments aside to see original content

When proofing/versioning content, we would like to be able to move another user's comment icon in out of the way so that we can see the original content under the icon.
over 1 year ago in Content Marketing / Miscellaneous 0 Future consideration

Plan Module Board View - allow sorting of individual columns

In the plan module, when using the board view, the cards in a given column are sorted somehow, but it is unclear how. I can manually change the sort, but that is only for me, not other users. There needs to be a way to control the sort of these co...
5 months ago in Content Marketing / Plan 0

Exclude Products from Promotions

Creating promotions that apply to a category, product group or the entire catalog is not possible of certain products are set as "Not Equals" in the rule manager. We should be able to exclude products from promotion so that the user can still rece...
3 months ago in Configured Commerce / Marketing & Promotions 2 Investigating

Make event description field rich text

When hovering over an event in the calendar, a link should be visible and clickable for easy access. If the Event description field is changed to rich text it will be possible to add a link in the description.
3 months ago in Content Marketing / Plan 0

Add special days to calendar (not just holidays)

Possibility to add team specific 'special days' (not just holidays) to the calendar and be able to turn on/off the special days with a toggle (like used for activity types). If the special days always are shown the view might get to cluttered.
3 months ago in Content Marketing / Plan 0

Toggle on/off Holidays

Be able to turn on/off holidays from the calendar view with a toggle (like used for activity types) to get a less cluttered view.
3 months ago in Content Marketing / Plan 0