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Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

Status Investigating
Created by Guest
Created on Aug 21, 2024

Add Sender Name For Outbound Emails

Currently, you can set the sender email address in configuration (settings > site configuration > default email address) and override at the email address however you CANNOT set the sender name.

If you set the default email address to noreply@company.com, outlook and gmail will display the sender name as noreply, which looks unprofessional and suppresses open rates. At a minimum, allow ability to set at the site config level, but it really should also be option at email list.


Mailgun supports sender name and it would require minimal updates to API request

curl -s --user 'api:YOUR_API_KEY' \
https://api.mailgun.net/v3/YOUR_DOMAIN_NAME/messages \
-F from='Excited User <postmaster@YOUR_DOMAIN_NAME>' \
-F to=recipient-1@example.com \
-F to=recipient-2@example.com \
-F subject='Hello there!' \
-F text='Testing some Mailgun awesomeness!'
  • Optimizely
    Sara Winter
    Reply
    |
    Aug 22, 2024

    Thank you for submitting this request! Our team is currently reviewing this request and we will update this ticket once we have completed our investigation.