Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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CMS - Layout Versioning

Currently, editing a Layout instantly affects all associated pages without having to publish changes first. Also, if an error was made during these edits, there is no way to restore a previous version. A critical example of this is if you accident...
over 1 year ago in Configured Commerce / CMS, Spire & Mobius 2 Shipped

Add tags to the <head> tag directly rather than in code

We would like the ability to add tags directly in <head> vs in code
over 1 year ago in Configured Commerce / CMS, Spire & Mobius 6 Shipped

Update Elastic Search Logic to sync Singular with Plural search Terms/Word

We are seeing a discrepancy when users search a singular vs a plural word. Example: Ideally we would expect proper results for both singular and plural word, example Projector and Projectors. When user search "projector" in search box to finds 253...
5 months ago in Configured Commerce / Search 2 Shipped

"My Lists" export option

Many of our customers ask for excel item lists, specifically with pricing to import into 3rd party software packages. I'd like an export button on the list page. It could be used as an easy way for customers to create a quick order template. It wo...
almost 3 years ago in Configured Commerce / Self-Service 1 Shipped

Add Website User Variables to Order Confirmation Email

It would be great to have the following website user variable added as options for Order Confirmation Email. UserLastName UserFirstName UserName
about 1 year ago in Configured Commerce / Marketing & Promotions 5 Shipped

Having a "can't buy" option in the restriction groups

As a site manager, I would like to be able to create restriction groups that can't buy certain products but can see them. Using current restriction groups and hiding products creates 404 pages for clients that can't see certain products but can st...
almost 3 years ago in Configured Commerce / Marketing & Promotions 1 Shipped

GDPR - Cookie Policy

It would be beneficial to have standard options for the updated GDPR regulations. In addition, consumers privacy policies have become so particular that it would be great if cookie policy pop-ups were standard to ensure that users were reading and...
almost 3 years ago in Configured Commerce / CMS, Spire & Mobius 0 Shipped

Log the trigger actions for emails

In a partner solution provided the budget limit reach emails were triggered from random previous months and there was no way to trace how and when were they triggered. This has created a chaos for the client to answer back their customers.
9 months ago in Configured Commerce / Technical 2 Shipped

Sticky Header

A lot of websites have a sticky header, where as the user scrolls the header is "pinned" in place so they can easily continue to navigate. This would be a nice base feature to add to Insite.
almost 3 years ago in Configured Commerce / CMS, Spire & Mobius 1 Shipped

PIM - Unassign Categories within the Template

There is a template that you can assign multiple products to categories. But if product was assigned to an incorrect category, there is no way to unassign and reassign within a template, or even to make a correction for multiple products at once. ...
almost 3 years ago in PIM 1 Shipped