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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Add Customer # to Website Users Export

It would be nice to include Customer # in the Website Users export. I know you can export Website Users and then export Customers (from the Website Users dropdown), but then you have to do vlookup work in an Excel to get what you need. Not the end...
9 months ago in Configured Commerce / Admin Console & Import/Export 6 Shipped

Ability to Remove a Promo Code without having to Clear Cart

Situation: Our client wants to use the promo code with the "one time use" rule for his customers. Problem: If the customer applies the coupon to his cart and decides he wants to remove it to put it on a future cart, there is no easy way to do it. ...
over 1 year ago in Configured Commerce / Marketing & Promotions 3 Shipped

Adding search capabilities for the Parent Organization field.

We have more than 150.000 organization records in the database. We like to have the same user experience as the old Commerce Manager view, with a modal window to search for organizations.
about 1 year ago in Customized Commerce / Customer Services 2 Shipped

Ability to have more than one internal person get order confirmation email

As a customer I want to be able to have BOTH inside sales, outside sales, person placing order and potentially more get Order Confirmation Email
about 2 years ago in Configured Commerce / Orders & Payment 2 Shipped

Remember Me Functionality Doesn't Remember Customers

A customer has received several complaints from their website users regarding the "Remember Me" functionality. Users of the site will first login to the main page and select "Remember Me" but then as they navigate through the site and land on page...
almost 2 years ago in Configured Commerce / Users, Permissions & Security 3 Shipped

Update Quantity on Hand to match Unit of Measure and adjust Minimum Order Quantity

When a user changes the unit of measure, the quantity on hand does not change. Ideally, this would change using the conversion factors so that the correct amount would be visible. In the example below, 1371131 kilometers are not available but ~417...
over 2 years ago in Configured Commerce / CMS, Spire & Mobius 2 Shipped

The Social Media Icons for SPIRE CMS need Updating - Twitter is now X

No description provided
10 months ago in Configured Commerce / CMS, Spire & Mobius 2 Shipped

Order Management Should Only Allow Valid State / Province / Region

In Order Management, the “State / Province / Region” field is a free form text field rather than a drop down list (we’ve never seen a state / province UI that didn’t use a drop down). Without having the correct value to select from a drop down, CS...
about 2 years ago in Customized Commerce / Orders 0 Shipped

Warehouse specific product boosting values

Our client would like a way to boost certain products in their search results based on the current context warehouse. This would mean the product boost values would have the option to either be global the way it is now, or for the boost value to b...
about 3 years ago in Configured Commerce / Catalog & Assets 2 Shipped

"My Lists" export option

Many of our customers ask for excel item lists, specifically with pricing to import into 3rd party software packages. I'd like an export button on the list page. It could be used as an easy way for customers to create a quick order template. It wo...
over 3 years ago in Configured Commerce / Self-Service 1 Shipped