Customer Feedback

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Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Status Shipped
Product Configured Commerce
Categories CMS, Spire & Mobius
Created by Guest
Created on Nov 16, 2021

RELATED FEEDBACK

Update Quantity on Hand to match Unit of Measure and adjust Minimum Order Quantity

When a user changes the unit of measure, the quantity on hand does not change. Ideally, this would change using the conversion factors so that the correct amount would be visible.

In the example below, 1371131 kilometers are not available but ~417 kilometers are.

Similarly, the minimum order of 200 applies for FT, but not KM, therefore the number in the box should adjust to the MOQ for that UOM.

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  • Optimizely
    Sara Winter
    Reply
    |     Sep 1, 2023

    As part of July 2023 release we have adjusted the default Unit of Measure to respect the Minimum Order Quantity defined for a product when calculating the product's quantity on the storefront - https://support.optimizely.com/hc/en-us/articles/17611875385741-July-2023-Release

  • Optimizely
    Sara Winter
    Reply
    |     Jan 23, 2023

    Thank you for submitting this request! We have written an enhancement request to improve the handling of Minimum Order Qty and UoMs and although we cannot guarantee a release date, we do expect this enhancement to be available within the next 12 months.

    Regarding the Quantity on Hand as it relates to Unit of Measure -

    Currently we do not show the Quantity OnHand on the website within our base template and as such we believe any customizations done to do so could also be extended to update the QtyOnHand according to the selected UoM. In base we currently display inventory availability depending on Selected UoM (see screenshot)


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