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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Move render-blocking EpiserverForms JavaScript out of document head

Google PageSpeed Insights reports the WebResource.axd containing the Episerver injected JavaScript in the page head is render-blocking. jQuery here, loaded as a dependency of the Episerver Forms js blocks page rendering by an estimated 300ms dimin...
over 3 years ago in Content Management / Forms 2 Investigating

Imports - Keep Current Status If No Change

When importing updates from external systems such as ERP, the entire catalog is usually included in the file, even if most records have no changes. Currently, when importing a record with no changes, the status is automatically changed from publis...
6 months ago in PIM 1

Unable to edit shared blocks on commerce pages

Issue raised on behalf of partner: "I am facing an issue when a shared block is used on commerce pages like category or product page, and when i edit the block it saying "This item is not used anywhere.""
5 months ago in Customized Commerce / Technical 1

See recipient status at a glance

As a marketeer I want to quickly see the recipient's status, eg in my recipient list view, so I know if they can be addressed or not and why. I'd like to know if they are: unsubscribed for that specific list blocked outbounced ready to be addresse...
almost 2 years ago in Campaign 1 Future consideration

Status and potential error log for Recommendation feed parser

The products list is fetched by the Product Recommendations engine and parsed. This parsing may fail, but there is no way to check this from the portal without contacting support (who also have no easy way of checking if there is an error). This w...
over 2 years ago in Product Recommendations / Technical 2 Already exists

ODP-Campaign Sync: Increase frequency of sync from once a day to... more than once a day

At this time, ODP-Campaigns integration syncs once a day, can we increase this frequency
about 1 year ago in Campaign 0 Future consideration

A true unpublish option or the ability to schedule the end of expiration

A true unpublish option would be a huge asset to the CMS. If that's not possible (or at least not possible soon), then the ability to schedule an end to expiration should work. It might sound like a small thing, but being able to unpublish and the...
8 months ago in Content Management / Content Manager 0

External Links Gadget Search

I'd like to be able to search for a web address within the external links gadget and have the ability to select a page of results to jump to. Our site has over 23,000 external links and having to individually click through 235 pages of results to ...
over 3 years ago in Search & Navigation 5

B2B2C Lists to Hide Pricing or Add Markup

As a distributor I'd like to be able to create custom lists for my clients where I can choose to show MSRP, MAP, or pricing with a markup on it. I'd like this functionality to be an option on a per list basis and updated when I'm creating the list...
3 months ago in Configured Commerce / Self-Service 1 Gathering interest

Copying Template Sections

I would love the ability to copy whole sections from templates to use in other templates. We have some complicated sections that I am continually having to recreate when we create new templates.