Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Feedback on UI Layout in Optimizely 12 Edit Mode

In Optimizely 12 I have noticed a significant change in the Edit Mode UI layout that I would like to share as feedback. In Optimizely 11, the Edit Mode UI was more compact, providing editors with a more efficient workspace and minimizing empty spa...
2 days ago in Content Management / Editing 0

Track IList<ContentReference> in Commerce - warning before deleting content

While being within Commerce and trying to remove a block that is used you don't get a proper warning. One can use flag EnableFeatureGetReferencesInCatalog which replaces ReferencedContentResolver with CommerceReferencedContentResolver. It looks li...
about 1 hour ago in Customized Commerce / Technical 0

Add "name" field to FeatureFlag object in datafile

I would like to ask if it’s possible to add a "name" field to the FeatureFlag object in in datafiles/xxxxx.json which is having all the configured feature flags there. To give some more context on the structure I’m talking about: { ... "featureFla...
about 5 hours ago in Feature Experimentation / Other 0

Separate the "build email" step from the "send email" step for easier extensibility

As a partner developerI want to have a point of extension between building an email and sending an emailSo that I can modify the email properties (ie. To, CC, Body) without overriding the code responsible for sending the email. The following files...
2 days ago in Configured Commerce / Technical 0

Add quality parameter to Feed API v2

As a developer, I want to be able to select the quality of the image using the Feed API v2. This quality option should reduce the number of bytes sent through the Network to help with client-side performance. This feature should be similar to the ...
about 1 month ago in Content Marketing / DAM/Library 0

Integration of AI based Chatbot / Agent

Configured Commerce has always focused on the value of its self-service capabilities to increase customer adoption, increase customer retention, and to free up Sales and Customer Service to focus on more complex, high-value engagements. Providing ...
9 days ago in Configured Commerce / Self-Service 1 Gathering interest

Better access rights management for assets

There is a lack of functionality around limiting access to assets for different user groups. Any user group with editor access will currently have access to all blocks and media. A user group with access to a part of the pagetree shouldn't have ac...
17 days ago in Content Management / Asset Management 0

Custom code Repository

I would like to request the addition of a feature in Optimizely that allows users to store custom-written code in a dedicated code repository and to export/import experiments, including custom code. This functionality would greatly enhance the abi...
8 days ago in Web Experimentation / Experiment Authoring 0

Clone Experiments across Projects

I propose adding a feature to Optimizely that allows users to clone experiments across different projects. This would streamline workflows by enabling users to replicate successful experiments without manually recreating them. The cloned experimen...
8 days ago in Web Experimentation / Experiment Authoring 0

Restore access to SendGrid

Before CMS 12 (and/or Commerce 14), DXP customers had access to SendGrid to log in directly at Sendgrid to see statistics on emails sent, bounce rates, open rates etc. This access was revoked as clients upgraded and the DXP environments were switc...
15 days ago in DXP Cloud Platform / Identities and accounts 1