Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

Add feedback Subscribe
Product DXP Cloud Platform
Categories Identities and accounts
Created by Guest
Created on Nov 27, 2024

RELATED FEEDBACK

Restore access to SendGrid

Before CMS 12 (and/or Commerce 14), DXP customers had access to SendGrid to log in directly at Sendgrid to see statistics on emails sent, bounce rates, open rates etc. This access was revoked as clients upgraded and the DXP environments were switched out.

Emails are fundamental for any commerce solution and I don't see any justifiable reason that DXP customers shouldn't at least have read-only access to SendGrid directly to self serve information on their email deliverability health.

  • Post comment