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We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

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Categories Technical
Created by Guest
Created on Jun 2, 2022

Status and potential error log for Recommendation feed parser

The products list is fetched by the Product Recommendations engine and parsed. This parsing may fail, but there is no way to check this from the portal without contacting support (who also have no easy way of checking if there is an error).

This would save us and Opti support time if it was possible to check the status via some interface.

  • Guest
    Jun 2, 2022

    Forgot to mention that its usually the customer who notices this first when the recommendation widgets start showing too few recommendations, as products have expired or are out of stock.