Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

ADD FEEDBACK

All feedback

Showing 1841

please add "retry" functionality to handle cancelled dispatchEvent requests to better handle link-click tracking

So there is this problem where one set the event to fired as an onClick handler on a regular link, there will be a problem in at least most popular Chrome browser, which will cancel requests send from the page you just navigated away from with a r...
over 1 year ago in Integrations 2

The ability to 'like' comment replies to show receipt.

Currently you are able to 'like' a comment in a task/WRQ. However, you cannot do the same for replies. Using a 'like' shows receipt without needing to send a notification. It would be great if you could like all comments - origional AND replies.
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Automate Site Restarts

Currently the only way to restart and environment is via the PaaS portal. It would be nice to be able to automate a restart as the last step of a deployment pipeline from for instance Azure Devops. Perhaps this feature could be added to the EpiClo...
almost 3 years ago in DXP Cloud Platform / Infrastructure mgmt. 0 Future consideration

AB test naming - instead of selecting a date range, having the ability to name the test

Being able to give a name to an A/B test. Currently, it's only possible to select a date range in the AB tests tab (to search for previous test results).
over 4 years ago in Product Recommendations / Experimentation / Portal 1 Investigating

Promotion Engine - multiple requests

Description: 1. Multitiered promotion – instead of having to set up 3 promotions/promo codes to accomplish one thing – example. Spend x amount of dollars and get y percentage off, next tier… 2x amount of dollars to get 2y percentage off.2. This ti...
over 1 year ago in Configured Commerce / Marketing & Promotions 1 Gathering interest

Adjustable Screens/Sections for Admin Console

I frequently go and approve new website users, make changes, etc. but when I'm working on my laptop the way the "Administration > Website Users" location is formatted I can't scroll down to see more users. Currently, I can only see two users at...
over 1 year ago in Configured Commerce / Admin Console & Import/Export 1 Investigating

Account Level - Create One Time Address

Description: Be able to turn this on/off at the account level vs all or nothing
over 1 year ago in Configured Commerce / Users, Permissions & Security 1 Gathering interest

Order Approval Improvement

For the order approval at the administrator level along with in the cart history under sales can we add whom the approver is as a selection rather than having to click in to each order awaiting approval? Also it would be great to be able to add sn...
over 1 year ago in Configured Commerce / Orders & Payment 1 Investigating

Make Password Policy More Stringent

All passwords need to contain at least one character from two of the following four categories: o Lowercase letters o Uppercase letters o Numbers o Special characters (e.g., !@#$%^&) • Passwords for normal user accounts must be a minimum of fi...
over 1 year ago in Content Marketing / Settings + Configuration 0 Future consideration

Block download rights for contacts with only view access to a folder

We have several use cases where we have hidden some content in the library to all the organization and then we are just sharing it with specific people in order to limit the use of those assets (mostly applicable to the images associated with spec...
over 1 year ago in Content Marketing / DAM/Library 1 Future consideration