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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Feature Request - CAPTCHA for User Account Creation Workflow

Hello Team, We have recently observed a significant increase in unwanted user accounts being created on our production site, Beauty School Store (https://beautyschoolstore.com/). we need to stop this in some way by adding a CAPTCHA in the user acc...
12 months ago in Product Recommendations / Technical 0

Repurpose Campaigns to something more universal (e.g. Site, Touchpoint, or Spaces)

No description provided

Spellcheck capability within editor

As a product marketer who creates content on our website, I want to be able to see misspelled words in the editor as I write the content so I can fix typos before publishing to the website (and instead of writing the content, then having to do spe...
12 months ago in Content Management / Editing 0

Best bets for Content Delivery Search API

Best bets feature is not available for Content Delivery Search API. It would be helpful to boost matching while using Content Delivery API.
almost 2 years ago in Search & Navigation 0

Allow customers to access security and audit logs

ODP has implemented Splunk SIEM and completed the onboarding of AWS Cloudtrail logs. However, customers do not have direct access to these logs. ODP is the only person who has visibility into these logs and we are dependent on them to notify us of...
almost 1 year ago in Data Platform App 0 Future consideration

Integration with Meta/Facebook Commerce

We are looking to continue our integration with Meta/Facebook Commerce. Per Meta: "Since June 5, 2023 , any new shops you create use Checkout with Facebook and Instagram . If you have shops created before June 5, you have until April 24, 2024 to e...
about 1 year ago in Integrations 0

Clarify and organize workflow step actions

Divide workflow step actions based on user persona (experimentation vs marketing)

Surprise Logout

Web Users are logged out with no warning. Their pricing changes to Guest pricing and they loose access to some of our products. I sure would like to see a window that says “You were Signed off” with the option to single click to sign back in and c...
about 3 years ago in Configured Commerce / Misc. 2 Gathering interest

Custom components search in the CMS

Search (EPI FIND) does not seem to be working when we try to search the contents in the asset pane. See attached screenshots. Can we have the option to add custom components search in the CMS, please?
about 3 years ago in Content Management / Content Manager 0

Visible Alert/Warning When Site Logs User Out

Per PCI compliance, eCommerce websites must log the user out after a specified period of time of inactivity. However, when B2B Cloud does this, it only logs the user out in the background, leading users to believe they are still logged in. This ca...
about 2 years ago in Configured Commerce / Users, Permissions & Security 1 Gathering interest