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VMI - Create option to limit order number to the Max setting

VMI is currently designed so that user is allowed to order more than max 'bin amount' (for example they know they are consuming more than usual they want the ability to order the necessary amount) While we will auto-fill 'up to the max' when ordering, the user can add 'more' than the max bin amount and is able to increase above max in the cart.

Bunzl has a user case where they do not wish to follow this behavior. They have a user case which if a user enters a count above the "Max" the system will not create an order.

6 votes
David Robbins shared this idea  ·   ·  Report…  ·  Admin →
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  • Dung Le commented  ·   ·  Report

    I believe initially, what Brady wants is the option by Customer to:

    If the count is at or above the Max, do not add it to the cart when clicking “Reorder Selected”
    Maybe a message that “some items were not added to the cart due to quantities on hand” or something to that effect.

  • mark lindstrom commented  ·   ·  Report

    Items shouldn't be able to make to the cart if it is over the Max

  • Leanne Walker commented  ·   ·  Report

    Our shared client, Brady, would like to see that if the item is at the max, when selected and upon click of Reorder Selected, it should not be added to the Cart at all.

  • Matt Koch commented  ·   ·  Report

    Response to Sara from David Robbins:

    In general, we do not want to have an order created if the count exceeds the Max. However, given seasonality, it would be good to be able to turn it on and off based upon the Customer ID.

    Questions regarding the flexibility of this type of control:

    1. Is this a setting that would be necessary to change based on the Site/Customer/Location? We are trying to build all of our new features to be toggleable. So yes, we would like to be able to switch it on and off by parent or Bill-To.

    2. Would there be a time where one location or customer would be allowed to purchase over max where another would not?

    I think if we leave the switch at the parent-level (Bill-To) otherwise this could become a maintenance nightmare. This allowability will help us when transferring from normal season to "Busy Season." For BRS the busy season would go from mid-August to January.

  • AdminSara Winter (Principal Product Manager, Optimizely) commented  ·   ·  Report

    Thank you for submitting this request!

    Questions regarding the flexibility of this type of control:
    1. Is this a setting that would be necessary to change based on the Site/Customer/Location?
    2. Would there be a time where one location or customer would be allowed to purchase over max where another would not?

    We may be reviewing and improving the VMI-ReOrder website flow in the near future, and I would like to review this type of setting in relation to the upcoming project. Having a better understanding of the desired flexibility will help ensure we are keeping the desired use cases in mind.