59 results found
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Don't show archived websites in CMS editor popup window
In the admin toolbar, if you click on the icon to "View Website", you will see archived websites when going into CMS Editor.
We believe those should be either hidden or have a collapsible to now view it.
In our case it's our old classic websites and we don't want them to show to confuse the client.
1 voteGreat news! Our team has added this new feature and it was included in May-sts release.
- Hid archived websites from the View Website header menu and the CMS Dashboard. Content editors now see only active websites when navigating between sites.
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Whitelist/Allow Polly library usage for Retry/Circuit Breaker usage
Polly is a great library to implement retry policies for api, it's already available as a transient reference in the insite packages.
Would love to be able to use it instead of having to copy code to do the exact same thing.
1 voteGreat news! Our team has added this in March-sts release as well as the 5.2.2512-lts hotfix release
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AppInsights Integration - Settings for Data Sync
After enabling the Azure AppInsights connector for Configured Commerce, we have found that there is a significant amount of data being synced related to database interactions (i.e. individual read/write operations). While this level of granularity may be helpful for some clients, this low-level of data is not useful for any sort of real monitoring or analytics purposes. After having the connector enabled for 1 day on a sandbox environment, there were over 8 million records collected with 95% of them coming from DB interactions. There would be a significant Azure data storage cost to maintain this level of data long-term…
2 votesThank you for submitting this request. Great news! Our team has included this within the versions: 5.2.2602.441+sts and 5.2.2512.456+lts
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Promotions - BOGO Improvement
We are having an issue with a Buy One Get One Free Promo.
[It requires too many promotions to be setup to be able to support this type of promotion.]This promo does work when you just order 1 of the MILW 3697-22 and you get a free MILW 48-11-1865
BUT if a customer were to order more than 1 lets say 4 for example, it's only still giving them 1 free MILW 48-11-1865 when it should give them 4 free MILW 48-11-1865, since it is a Buy one Get one.[Multiple promotions are required to set this up which…
3 votesGreat news! Our team has added this new feature and it was included in June-sts release.
- Buy One Get One – Updated Buy One Get One Free promotions to grant one free item per qualifying item purchased. Customers buying multiple qualifying items now receive proportional free items instead of one per order. See Promotion result type descriptions.
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admin console fill in lists column
As of now the wishlist columns display "created by" but that is only filled in when created on the website. I would like that field to be filled out when the list is created in the ADMIN console as well. same for the other fields. This will help our sales reps look for lists they have made or who have edited them.
6 votesGreat news! Our team has added the “Createdby” and “Modifiedby” as sortable columns to the Lists table within the admin console. It was included in March-sts release.
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Cart History Approver Show Actual Approver
Cart History only shows the user's assigned approver, not the actual user who approved the order if a different account Administrator logs in and approves it. Customers are refusing payment because we cannot provide information regarding who approved the order, so this is critical for us.
3 votesThis is now available with the February 2026 release
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Make Wishlist Item Line Note Searchable within the Wishlist Search Bar
Problem Statement:
As a frequent user of Lists within the site, I need to find items based on custom information I have added to the Line Note within the List so that I can be sure I am ordering the proper item.Proposed Solution:
Allow for the user to use the existing search field within Lists to find text within the Line Notes of items in the list. Customers will often put Ordering Details, Stocking Data, or even Custom Part Numbers within that field so they can be clear about what is ordered. But, those notes are not searchable, so…1 voteGreat news! Our team has included this enhancement within the recent February 2026 release.
- Search for text in item Line Notes – Added the ability to use the search field within Lists to find text in a list's item Line Notes.
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Configured Commerce - Setup and Configure AEO and GEO
Can we have an option to implement AEO and GEO on Configured Commerce platform?
Below are the reference links on AEO and GEO. But there is no details on how to implement them on the Configured Commerce platform.
https://www.optimizely.com/insights/blog/seo-vs-aeo/
https://www.optimizely.com/optimization-glossary/generative-engine-optimization-geo/1 voteGreat news! Our team has added llms.txt support and it was included in November release 5.2.2511.630+sts
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Control Panel Scheduler Must take Time Changes into account without re-scheduling jobs twice a year.
1) Goals
• Users can schedule jobs using their local date/time and time zone, and the job will run at the correct absolute instant even across DST and zone changes.
• This must take into account Daylight Savings time changes in the Spring and Fall
• The current Opti control panel only allows one time zone to be used (UTC). Need the ability to handle more than one.
• User should not have to manually re-schedule jobs two times per year when clocks change
• Admins and integrators can display and manage schedules in any time zone, and any time…4 votesGreat news! Our team has included in February 2026 release.
- Job Scheduler – Improved the Job Scheduler to account for Daylight Savings Time.
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Export Product Feed at Variant Level
Currently, the Product Recommendations connector for Configured Commerce only exports the product feed at the parent product level, with variants nested under the parent. As a result, tracking and reporting in Product Recommendations only occurs at the parent level.
In order to track, attribute, and report on products at the variant SKU level, the feed needs to be exported at a variant level. Please add support for exporting the product feed from Configured Commerce at the variant level.8 votesGreat News! Our team has added the ability to include variant products independently of a parent for the RSS Feed.
There is a new Enable Standalone Variant Products setting when Product RSS Feed Include Variants is On.
We have chosen to add this as a hotfix within the 5.2.2510.1021+sts and 5.2.2508.2388+lts
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Ability to force website users to sign in
When Remember Me/Keep Me Signed In is enabled for the website, and the user selects the Remember Me/Keep Me Signed In option when signing into the Website, there is nothing that forces them to sign in again if their role has been changed. They can return to the website based on their cookies, even though their role has now been changed (example: from Buyer3 to Buyer1). As a result, they can place an order without approval.
Please implement a function to force website users to sign in again when their role has been changed.
5 votesGreat news! Our team has added an enhancement that will support this in February 2026 release.
Configured Commerce will automatically log website users out when their roles are updated.
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Increase job's parameters to nvarchar(max)
Increase job's parameters to nvarchar(max) so we can have larger values such as JSON. We are using custom properties to suit our needs, which is not the best approach.
Tables:
IntegrationJobParameter
JobDefinitionParameter
JobDefinitionStepParameter4 votesGreat news! Our team has increased the Value column to nvarchar(max) for the following tables: IntegrationJobParameter, JobDefinitionParameter, and JobDefinitionStepParameter.
This improvement was included in January Release: 5.2.2601.315+sts -
https://support.optimizely.com/hc/en-us/articles/42829016316685-January-2026-release
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Multi-language option for Product Badge
Product Badges currently support multi-language settings for Text badges. However, for Image badges, they only support multi-language alt text. The badge itself cannot be localized, which makes the Image badge feature almost entirely useless for multi-language sites.
1 voteGreat news! Our team has added this new feature and it was included in October 5.2.2510.958+sts release
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Configured Commerce - CMS - Basic Button - Link Type
Please refer to ticket # 1757749.
When setting a specific URL as the Destination, the Basic Button element does not support language-specific URL(s) in this use case, although language-specific variants are set.
This is a design flaw that needs to be addressed. If customers have different language variants, there needs to be proper URL mapping in the back-end.
We can use Rich Content as workaround, however the point is work efficiency, CMS Basic Button being quicker to add to pages.1 voteGreat news! Our team has added this as a hotfix on top of the December 2025 release. It was included in version 5.2.2512.375+sts
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CustomerOrder.ApproverMessage should be translated only when displayed to the end users
The ApproverMessage for Carts that are awaiting approval are translated when the cart is submitted for approval.
So, if the user submitting the cart for approval is browsing the website in French, the ApproverMessage will always be in French.
The approver, even though they are browsing the website in a different than French, will see the ApproverMessage in French in the OrderApproval List page.
To fix the issue, the CustomerOrder.ApproverMessage should only contain the translation key and it should be translated when displayed to the end user.
7 votesGreat news! Our team completed this request and it was included in April 5.2.2504.2585+lts and August 5.2.2508.2233+sts releases
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Search term made of multiple words
For demonstration please visit our Support Sandbox website https://support.commerce.insitesandbox.com/ . Searching for the term of pasco lighter (without quotation marks) or "pasco lighter" (with quotation marks) will return the same set of results.
Comfigured Commerce is only capable of searching for individual word separately. Customer has requested to implement the feature to search (exact match) for a term made of multiple words (like Google).
3 votes -
Add Custom Field Names as Filter and Column in Customer Selection Pop-up (Admin Console)
We would like to request an enhancement to the Customer Selection pop-up within the Admin Console—specifically when assigning customers to users. This is for the Configured Commerce product.
Current Behavior:
Currently, the Customer Selection interface only allows filtering and viewing based on standard fields (e.g., customer name, ID, etc.). Custom fields that have been defined are not available as filter options or visible columns in the selection grid.Requested Enhancement:
Add the ability to filter by custom field values in the Customer Selection pop-up.
Add the option to include custom fields as visible columns in the grid view to aid…
4 votesGreat news! Our team has added Custom Properties to “select column to show“ and filter popups within tables of the admin console in the recent March-sts release.
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Ability to set a Sort Order on Products Cross Sells
See Optimizely Ticket # 1440321.
See also attached picture with Product 648274 as example. 648274 has 12 Cross Sells Products.
There is no option to set a fixed sort order that would dictate in which order (left to right) those Cross Sells Products would appear on the widget. Such option is on the import/export load sheet, however it does nothing.1 voteGreat news! Our team has added this new feature and it was included in May-sts release.
- Added a Sort Order column and drag-and-drop reordering to the product cross-sells view in the Admin Console. Administrators now control the exact display sequence of cross-sell products on the storefront. See Set up cross-sells for details.
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Have the ability to create Variants based on Product Lines the same way we have the ability to create Variants based on Product Category
Have the ability to create CMS Variants based on Product Lines the same way we have the ability to create CMS Variants based on Product Category - See Ticket #1647681
2 votesGreat news! Our team has added the ability to create a new Product List variant based on Product Line in the recent April-sts release.
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Marketing List description can not be translated
As a marketer on Hero Tools, I would like to publish a marketing list with discounted products to several markets.
Currently, the list "Name", "Shared By" and "Description" fields cannot be translated. This means a list of discounted products for the Norwegian and Swedish market would need to be two different lists or in English.
Expected behaviour: List name, shared by and description fields should be translatable.
1 voteGreat news! Our team has added translation support for the Name, Shared By, and Description fields on Lists in the Admin Console so a single list can be published across multiple locales in April-sts release.
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