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CMS SaaS (Content Management System)

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127 results found

  1. Ticket Details

    Product / Feature: Optimizely Web Experimentation (Visual Editor / Link & CTA Configuration)

    Request Type: Feature Request / Product Enhancement (Follow-up to support phone call)

    Target Component: Visual Editor — External Link Input Field

    Context & Background

    Per our recent discussion with Optimizely phone support, we confirmed that the External Link input field currently auto-prepends http:// whenever an input is not formatted as a fully qualified, absolute URL.

    Support advised us to submit this formal ticket to request functionality that permits entering query parameters only (e.g., ?utm_content=Homepage-hero) into the External Link input field without the system forcing http://…

    1 vote

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    New  ·  0 comments  ·  Forms  ·  Admin →
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  2. Content Reference field shows only the name of the referenced item. In a large multisite implementation it is hard to determine if it is referring to the correct item

    See attached screenshot, content-reference field shows a page named MBA-Cybersecurity, it shows the same page name upon hover.

    There are several similarly named pages in our content tree, so it is difficult to see if it is referring to the correct page. Can we show additional metadata like the key, item path upon hover?

    1 vote

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  3. We have used the standard OCP Bynder connector (build by Optimizely) to sync the Bynder assets in Optimizely SaaS CMS/Graph. We would like to have the abilities to sync the custom metaproperties from Bynder and to create custom asset filters based on them.

    7 votes

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    New  ·  0 comments  ·  Content Manager  ·  Admin →
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  4. Scenario: An editor creates many news articles and then needs to find them again in the UI.

    Challenges
    Any content, when added, is ordered in the order it was created, not alphabetically. This makes content difficult to find in the content tree.

    You can manually reorder content, but this takes time.

    In PaaS, you can define how child content is ordered; this isn't available in SaaS, and I feel it would be beneficial to bring this feature back, as we are getting a lot of negative feedback from the clients' editors.

    Or, at least in the short term, order the…

    4 votes

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  5. Scenario: I have a SaaS instance with multiple sites/applications enabled and multiple languages enabled.

    Challenge 1
    In CMS 12, the admin was able to configure which languages are enabled for the site; this is no longer available and leads to confusion for editors.

    Editors should be able to edit content and work only in the languages enabled for that site.

    Challenge 2
    I want to create a new application/site, and the master language is different to the master language of all the other sites.

    i.e. I want to create a site where the master language is zh-hant, not the default…

    3 votes

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  6. In the content editor, on a page with blocks, there are details about which blocks are allowed for that property. The "Show all" link is barely readable contrast.

    1 vote

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  7. When a block or page is added to a content area the 'Searchable' fields from the referenced page/block are automatically added to the _fullText field of the parent page.

    I would like to have more control; for example, specify whether content in a content area is indexable, as when a page is referenced the content from that page are polluting the _fullText field of the parent page and causing content to be included in search results that are not relevant.

    1 vote

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    New  ·  0 comments  ·  Graph  ·  Admin →
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  8. We would like support for Content Variations to be included when using the Export/Import feature

    2 votes

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    New  ·  0 comments  ·  Export / Import  ·  Admin →
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  9. Summary

    Customers want the ability to create database backups of their CMS SaaS environments on demand, and to restore an environment to a specific point in time from those backups.

    Problem

    Today, customers have limited control over recovering their SaaS environments after unexpected data changes. Content editors and developers can make mistakes that are difficult to undo: bulk deletions, faulty imports, a bad deployment that corrupts content, or a misconfigured integration overwriting data. When this happens, recovery generally depends on a support request, which adds delay, uncertainty, and risk to the customer's operations. Teams that test migrations, upgrades, or major…

    3 votes

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    New  ·  0 comments  ·  Export / Import  ·  Admin →
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  10. When a page that has child pages is copied, the CMS always copies the entire subtree. There's no way to copy only the parent. Request: when copying a page, let the author choose to copy the parent only, or the parent plus its children. If children are included, let the author choose how many levels deep to copy. We need both: duplicating a single page as a starting point without its subtree, and cloning a section or template tree to a chosen depth to stand up new sites. Related: "Option to do a shallow copy when duplicating (copy/paste) a page"…

    4 votes

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  11. The rich text editor has no option to embed external media such as YouTube, Vimeo, or Wistia videos. Authors can't place a video inline within body content without developer help or a purpose-built component. Request: add an embed action to the RTE toolbar that accepts a video URL (or oEmbed-compatible link) and renders a responsive player in both the visual editor and on the published page. This is common in higher-ed program content, such as program overviews, faculty introductions, and student testimonials. At a multi-site scale, requiring a custom component for every inline video adds friction for non-technical authors.

    2 votes

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  12. In the Settings tab of the Experience properties panel, we currently only see the "Name in URL" for the individual page. It would be very helpful to also have a read-only field showing the full page URL, including all parent pages in the hierarchy.

    This would make it much easier to quickly verify a page's complete URL path without having to navigate up through each parent page individually.

    1 vote

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  13. For Preview functionality scrolling logic and OPE in the visual preview only works on property fields in Pages and the entire Content Area, but not on its in-line/shared items.

    Using Pages with Content Areas containing nested blocks remains a core part of our implementation and workflow. Not supporting scrolling logic for these in-line items makes On-Page Editing practically unusable for our editors.

    Please update the visual preview so that scrolling logic and focus behavior work properly on in-line and shared items inside Content Areas.

    This is a critical issue for teams who rely on Content Area architectures and need a…

    2 votes

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    New  ·  0 comments  ·  Implementation  ·  Admin →
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  14. We are currently struggling using Export Content Items since we can not export specific blocks and pages from different paths into a single package.

    As a workaround, we have to create multiple packages for each path and manually clean up the child content after importing.

    We would like to request an enhancement to the export content items feature that allows us to cherry-pick specific pages and blocks across multiple paths

    2 votes

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    New  ·  0 comments  ·  Export / Import  ·  Admin →
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  15. Visual Builder forms are incomplete when fetched with @optimizely/cms-sdk

    In Optimizely SaaS CMS, Visual Builder forms work in the editor, but the content JS SDK (@optimizely/cms-sdk) does not return everything needed to render them on the site.

    When a Form Container is placed on an Experience, the SDK query does not go deep enough to include the fields inside the form (step → row → column → elements). Form Container properties set in CMS — Title, Description, Submit URL — are also missing from the response.

    As a result, forms cannot be implemented with the SDK as-is. We had to…

    3 votes

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  16. New platform capabilities (for example a new AI feature or a Visual Builder enhancement) are exposed to all authors automatically, so authors may see UI changes with no lead time or training. Request: administrator controls to stage the rollout of new capabilities - enable first in a Dev environment, train authors, pilot with one or a few sites, then roll out to Production when ready.

    2 votes

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  17. When selecting an asset from the DAM inside the CMS, the picker pre-filters to 'Files' and 'Images,' and there is no way to disable these default filters. We would prefer no filters applied by default so authors get an unfiltered view of available assets. Request: make the default picker view unfiltered, or make the default filters configurable.

    3 votes

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  18. There is no automatic per-edit revision history. The Change Log records that a save or publish occurred, by which user and when, but identifies content only by machine references (ContentGuid, ContentLink, ContentTypeId) and does not show what changed. The Versions gadget requires manually creating version records and is capped at 20, which does not work for frequently edited pages. Request: automatic per-edit versioning with a visual before-and-after diff and no practical version cap. Our current platform provides this natively, including who made each edit, plus a site-level activity view.

    2 votes

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    New  ·  0 comments  ·  Versions  ·  Admin →
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  19. Concurrent edits to the same page can be silently overwritten (last write wins). Both editors work against a single shared draft, so whoever publishes second overwrites the first with no conflict warning and no merge. The 'currently being edited' notice is dismissable and does not prevent this, there is no field-level locking, and comments are page-level rather than field-level. Request: a conflict warning on save or publish when another user has changed the draft, and/or field-level locking to protect in-progress edits.

    5 votes

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  20. When selecting content (for example using Select Content to reference a program), the picker shows content across ALL sites and partners on the platform with no way to filter to a specific site or partner. This creates governance and usability problems for large multi-site portfolios. Request: allow filtering the content picker by site or partner.

    5 votes

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    New  ·  1 comment  ·  Multi-site / Apps  ·  Admin →
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