131 results found
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VPN
We want to be able to setup a VPN in the Front end hosting.
At the moment the response from support is
SaaS Front End hosting is not a tested solution by Optimizely Product Management for being a supported feature to be configured
But this is something which is supported in the PaaS hosting.
1 vote -
Ability to defined a computed field when content modelling
I would like to be able to define a field that's computed
Examples
fullname = firstname + " " + lastname
priority = jobRoleContentArea[0].priority ?? 0This is simple enough to deliver in PaaS as we can hook into the indexing pipeline and add our own code.
This isn't possible in SaaS, unless we create an external process that responds to a webhook, or an Agentic workflow using Mark. I don't want to burn AI tokens or spin up an external service to concatenate some strings
Thanks
2 votes -
Explain why fields are read-only and clearly show the active content version
When content fields are read-only, editors should be able to understand why and identify the version they are viewing without checking the URL or adding a Versions gadget.
Currently, historical versions show disabled fields with crossed-out pencil icons, but there is no prominent explanation beside the fields. Version information is available through a small toolbar status icon, the Options menu and the Versions gadget, but these indicators are easy to overlook while editing.
For example, an editor can select a historical version in Compare, leave Compare and return to Properties. The historical version remains open, with fields locked, but there…
1 vote -
Rich text images should fall back to the media item’s Alt text
When editors insert an image from the Media library into a rich text field, the ‘Alternative description’ field in the Insert/Edit Image dialog is empty. It ignores the Alt text already set on the media item. Editors have to type the same Alt text again every time they use that image in rich text.
This causes three problems:
- Duplicated effort: Alt text written once on the asset has to be written again for every use.
- Accessibility risk: if editors skip the dialog field, the image goes live with no Alt text even though the asset has one.
- Stale copies: fixing…
7 votes -
Subject: Feature Request / Support Ticket: Support query-only parameters (?key=val) in External Link input to allow local domain control in
Ticket Details
Product / Feature: Optimizely Web Experimentation (Visual Editor / Link & CTA Configuration)
Request Type: Feature Request / Product Enhancement (Follow-up to support phone call)
Target Component: Visual Editor — External Link Input Field
Context & Background
Per our recent discussion with Optimizely phone support, we confirmed that the External Link input field currently auto-prepends http:// whenever an input is not formatted as a fully qualified, absolute URL.
Support advised us to submit this formal ticket to request functionality that permits entering query parameters only (e.g., ?utm_content=Homepage-hero) into the External Link input field without the system forcing http://…
1 vote -
Content Reference field should show additional information like ID, path etc.
Content Reference field shows only the name of the referenced item. In a large multisite implementation it is hard to determine if it is referring to the correct item
See attached screenshot, content-reference field shows a page named MBA-Cybersecurity, it shows the same page name upon hover.
There are several similarly named pages in our content tree, so it is difficult to see if it is referring to the correct page. Can we show additional metadata like the key, item path upon hover?
1 vote -
Sync metaproperties from Bynder and create custom filters
We have used the standard OCP Bynder connector (build by Optimizely) to sync the Bynder assets in Optimizely SaaS CMS/Graph. We would like to have the abilities to sync the custom metaproperties from Bynder and to create custom asset filters based on them.
7 votes -
Ordering of content in UI
Scenario: An editor creates many news articles and then needs to find them again in the UI.
Challenges
Any content, when added, is ordered in the order it was created, not alphabetically. This makes content difficult to find in the content tree.You can manually reorder content, but this takes time.
In PaaS, you can define how child content is ordered; this isn't available in SaaS, and I feel it would be beneficial to bring this feature back, as we are getting a lot of negative feedback from the clients' editors.
Or, at least in the short term, order the…
4 votes -
Language management on Multiple sites
Scenario: I have a SaaS instance with multiple sites/applications enabled and multiple languages enabled.
Challenge 1
In CMS 12, the admin was able to configure which languages are enabled for the site; this is no longer available and leads to confusion for editors.Editors should be able to edit content and work only in the languages enabled for that site.
Challenge 2
I want to create a new application/site, and the master language is different to the master language of all the other sites.i.e. I want to create a site where the master language is zh-hant, not the default…
3 votes -
Accessibility of show more link in blocks selection
In the content editor, on a page with blocks, there are details about which blocks are allowed for that property. The "Show all" link is barely readable contrast.
1 vote -
Control how content is indexed in a content area, or a content area item.
When a block or page is added to a content area the 'Searchable' fields from the referenced page/block are automatically added to the _fullText field of the parent page.
I would like to have more control; for example, specify whether content in a content area is indexable, as when a page is referenced the content from that page are polluting the _fullText field of the parent page and causing content to be included in search results that are not relevant.
1 vote -
Support Content Variations in Export/Import
We would like support for Content Variations to be included when using the Export/Import feature
2 votes -
Database Backup and Point-in-Time Restore for CMS SaaS
Summary
Customers want the ability to create database backups of their CMS SaaS environments on demand, and to restore an environment to a specific point in time from those backups.
Problem
Today, customers have limited control over recovering their SaaS environments after unexpected data changes. Content editors and developers can make mistakes that are difficult to undo: bulk deletions, faulty imports, a bad deployment that corrupts content, or a misconfigured integration overwriting data. When this happens, recovery generally depends on a support request, which adds delay, uncertainty, and risk to the customer's operations. Teams that test migrations, upgrades, or major…
4 votes -
Choose whether to copy child pages, and how many levels, when copying a page
When a page that has child pages is copied, the CMS always copies the entire subtree. There's no way to copy only the parent. Request: when copying a page, let the author choose to copy the parent only, or the parent plus its children. If children are included, let the author choose how many levels deep to copy. We need both: duplicating a single page as a starting point without its subtree, and cloning a section or template tree to a chosen depth to stand up new sites. Related: "Option to do a shallow copy when duplicating (copy/paste) a page"…
4 votes -
Add an external media embed option (YouTube, Vimeo, Wistia) to the rich text editor
The rich text editor has no option to embed external media such as YouTube, Vimeo, or Wistia videos. Authors can't place a video inline within body content without developer help or a purpose-built component. Request: add an embed action to the RTE toolbar that accepts a video URL (or oEmbed-compatible link) and renders a responsive player in both the visual editor and on the published page. This is common in higher-ed program content, such as program overviews, faculty introductions, and student testimonials. At a multi-site scale, requiring a custom component for every inline video adds friction for non-technical authors.
2 votes -
add a full URL read-only field in experience settings
In the Settings tab of the Experience properties panel, we currently only see the "Name in URL" for the individual page. It would be very helpful to also have a read-only field showing the full page URL, including all parent pages in the hierarchy.
This would make it much easier to quickly verify a page's complete URL path without having to navigate up through each parent page individually.
1 vote -
PA on a Page with a Content Area / nested Content Areas
For Preview functionality scrolling logic and OPE in the visual preview only works on property fields in Pages and the entire Content Area, but not on its in-line/shared items.
Using Pages with Content Areas containing nested blocks remains a core part of our implementation and workflow. Not supporting scrolling logic for these in-line items makes On-Page Editing practically unusable for our editors.
Please update the visual preview so that scrolling logic and focus behavior work properly on in-line and shared items inside Content Areas.
This is a critical issue for teams who rely on Content Area architectures and need a…
6 votes -
Enable selective block/page export across different paths
We are currently struggling using Export Content Items since we can not export specific blocks and pages from different paths into a single package.
As a workaround, we have to create multiple packages for each path and manually clean up the child content after importing.
We would like to request an enhancement to the export content items feature that allows us to cherry-pick specific pages and blocks across multiple paths
2 votes -
Visual Builder forms are incomplete when fetched with @optimizely/cms-sdk
Visual Builder forms are incomplete when fetched with @optimizely/cms-sdk
In Optimizely SaaS CMS, Visual Builder forms work in the editor, but the content JS SDK (@optimizely/cms-sdk) does not return everything needed to render them on the site.
When a Form Container is placed on an Experience, the SDK query does not go deep enough to include the fields inside the form (step → row → column → elements). Form Container properties set in CMS — Title, Description, Submit URL — are also missing from the response.
As a result, forms cannot be implemented with the SDK as-is. We had to…
3 votes -
Give admins tenant-level control over enabling new platform capabilities
New platform capabilities (for example a new AI feature or a Visual Builder enhancement) are exposed to all authors automatically, so authors may see UI changes with no lead time or training. Request: administrator controls to stage the rollout of new capabilities - enable first in a Dev environment, train authors, pilot with one or a few sites, then roll out to Production when ready.
2 votes
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