Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Web/Console user permissions

Currently, we are using Insite 5.1 and migrating to spire. There is a new requirement from the business to have a diversified user entitlements within the organization(so far identified about 50 different entitlements). After assessing the current...
11 months ago in Product Recommendations 1

Significance notifications

Customer wanted notifications when a test hit significance instead of having to check all the time
over 2 years ago in Experiment Collaboration and Management / Notifications 0 Planned

New workflow button needed

Need a button that allows "Approved with changes"
almost 2 years ago in Content Marketing / Settings + Configuration / Tasks, Campaigns, and Events 0 Future consideration

Ability to add Watchers to Routing Rules

When definining Routing Rules, it would be great to have the ability to add Watchers for the rule (similar to the "Notification Recipient"). This use case is needed when the watcher is not actively involved in the work request, but should be autom...
almost 2 years ago in Content Marketing / Settings + Configuration 2 Future consideration

Calendar integration for Events

When creating an Event in the CMP, it would be cool to sync the event to a calendar such as Outlook GoogleCal or iCal. In the future, I wonder if it would be possible to invite guests to an event and include an agenda, although that can be handled...
almost 2 years ago in Content Marketing / Integrations 0 Future consideration

Email CC's when test email is set

This is a request to either place the actual to/cc/bcc emails into the email body if the test email setting is on, OR at least let us customize MailMessage or the CheckTestMode method. It's basically impossible to test if cc and bcc functionality ...
almost 2 years ago in Configured Commerce / Technical 3 Investigating

Add parent Camapign ID to Download as CSV file

Function in multiple locations e.ga Plan view
almost 2 years ago in Content Marketing / Plan 0 Future consideration

Ability to create responsive fields (autofill logic)

We have several fields in our instance that are tied to each other, and it would be great to have certain fields auto-populate based on the information put into a certain field. Logic would be something like "if field X = ABC, fill field Y with 12...
11 months ago in Content Management / Personalization 1

More parameters for Sales Transactions under admin panel desired

The client is interested in including additional information such as handling charges, taxes, subtotal, etc., in Sales transactions similar to what is available in the order history. Can we incorporate this into an upcoming release? Please find at...
11 months ago in Configured Commerce / Admin Console & Import/Export 1 Investigating

Ericsson: Need an API with all end points needed in order to pull correct data of their usage of the platform.

On item #7 below please find attached file where you will find comments on the current API and .csv exports. We would preferably need an API with all end points needed in order to pull correct data of our usage of the platform.Please see sheet 'Fi...
11 months ago in Content Marketing 0