Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1745

Category Page will not retain its Resized status

Often, I need to resize the Category Left Hand Pane when categories are expanded. This left-hand pane reverts back to its original size once I've click on a Category to Edit. Could this pane keep the size set?
6 months ago in PIM 0

When loading files (like images, csv, xls), optimizely scan virus of it

Content editor can upload files which contains viruses. Could optimizely automatically ensure that files are virus free. Or customer could add own virus scanning method to that process.
6 months ago in Content Management / Asset Management 0

Clickmap / Heatmap for Email

If we had the ability to see a map of where people clicked on an email as a visual, it would enable faster decision-making about campaign efficiency and strategy: Number of clicks % of clicks
6 months ago in Campaign 0

2FA for login to Optimizely Campaign

As a User I would like to enable two-factor authentication for login to Optimizely Campaign to increase account security.
over 3 years ago in Campaign 0 Future consideration

Restore deleted mailings and mailing templates

As a campaign user, I would like to be able to restore deleted mailings and mailing templates without contacting support
about 2 years ago in Campaign 0 Future consideration

Ability to schedule reports

In Reports module it would be superuseful to be able to schedule a report. Like monthly/weekly etc instead of having to manually pull these recurrent reports
about 1 year ago in Content Marketing / Analytics 0

Share Product Lists to Individual User From Admin

Currently, within Admin there is only the capability to share product lists (wish lists) at the bill to (company) level. The issue with this is these lists are being shared to all users from the bill to (company) rather than a single individual us...
over 1 year ago in Content Management / Content Manager 1

Improved Search Function

Currently the search function show only 25 matches. When you have thousands of tasks and work requests (as we are now at 13,000) 25 matches is not nearly enough.
6 months ago in Search & Navigation 1 Already exists

k-NN functionality in Find

We're interested in saving "Open AI generated vectors" within Optimizely FIND for use in our site search functionality. We aim to employ cosine similarity between the result vectors and the query vectors when retrieving results from FIND. We're ut...
about 1 year ago in Search & Navigation 0 Investigating

Ability to un-publish a product in Commerce so it can be re-scheduled (or schedule removing from expired)

As a product manager and content editor I want the ability to un-publish a product that has been previously published, and/or to be able to schedule removing it from expired. This would allow my team to be able to scheduling publishing even if the...
over 3 years ago in Customized Commerce / Catalogs 0 Planned