Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Ability for our customers to add and remove client users

Ability for our customers to add and remove client users. Atm if an employee leaves or joins, they will have to request for that person to be added or removed from the personalisation portal. This will either be carried out by the CSM, or the CSM ...
almost 2 years ago in Product Recommendations / Portal 0

Location of Feedback button in CMP interferes with my workflow

The help icon blocks the view of the workflow, when sending messages, and the close/cancel link when viewing assets in full screen.
12 months ago in Content Marketing 0

Segment based on radius from city or zip code

Provide ability to build a segment using criteria to segment within a certain radius of a city/zip code
over 1 year ago in Data Platform App 0

Freight app rather than individual setup

Rather than setting up each freight carrier individually, it would be great if Optimizely linked to a freight app out of the box. ShipperHQ.com makes it easy to link to the individual carriers and use rules base pricing and routing. "ShipperHQ is ...
6 months ago in Configured Commerce / Integration 1 Gathering interest

Email Signup options and request for pop-up/overlay

We are looking to have an email sign up button and pop up
6 months ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest

Resize Columns in Content Tab List View

Within the Plan view, columns are able to be resized by dragging the column borders. We'd like to be able to do the same within the content tab list view so we can see full asset titles.
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Add all the current .NET cultures to the CMS languages list

For example: We need to add the culture en-ES for a customer. It exists as a valid culture in .NET but is not available to select as a language in the CMS. (In our setup it is not an option to use the default en language code for English on the sp...
almost 2 years ago in Content Management / Multi-language 0

Add a Parent Campaign ID field and all the parent campaign ID as value under it

We need Parent Campaign ID to display as a field in the field settings so that they appear as filters in different modules in the platform and we want all of their IDs to display as the field value under the campaign ID field. Currently, we use a ...
over 1 year ago in Content Marketing / Settings + Configuration 0 Future consideration

Moving Content Between Plan & Library

Folders should be able to be created in a Campaign or Task, for asset organization. Folders should be able to be imported into Campaign or Task, as well as Collections.
about 2 years ago in Content Marketing / Plan 0 Future consideration

Step duration on sub-steps

We would like to be able to add step durations to sub-steps. The total of the durations for the sub-steps should equal the total for the main step.
over 1 year ago in Content Marketing / Settings + Configuration 0 Future consideration