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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Improve model sync speed

Reducing the startup time can mean that when sites are restarted either after a deploy or just a manual restart the unavailability time is reduced. When code changes are made this becomes especially important. When reviewing the startup time for a...
over 1 year ago in Content Management / Technical 1 Investigating

No heading on the report export

In the report module recently released in CMP it would be great to have the heading of what you filtered in the export of the report
5 months ago in Content Marketing / Miscellaneous 1 Investigating

Better integration of Product Recs with CMS/Commerce

Synchronise the testing on CMS and Product Recs. For example: When a user starts a placement test on CMS, we can start the test on the Product Recs and toggle a button to sync it directly to the CMS test, or Starting a test in CMS automatically st...
12 months ago in Product Recommendations 0 Investigating

Language codes in page tree (navigation) and in page header menu are not the same

If you in admin change the "Web Address Prefix" for languages the editor interface uses different language codes in different locations. In the page tree navigation it uses the language code but on the page header of the page the "Web Address Pref...
about 1 year ago in Content Management / Multi-language 1 Investigating

Wordpress Integration - Support Gutenberg Editor

Gutenberg editor is activated by default on Wordpress new versions which means most client use it in one way or another. We need to support it in order to integrate.
almost 2 years ago in Content Marketing / Integrations 0 Investigating

Integration with MS Dynamics CRM

bi -directional sync of records/segment details so they can leverage our identity resolution capabilities. This is needed by customer, Convatec, but probably many others too.
about 1 year ago in Integrations 0 Investigating

Ability to rename the "Holdback"-variation (and generate a preview URL for that)

Hi! As an Optimizely editor, I would like to be able to rename the "Holdback"-variation of a personalization campaign. We now have to create an additional variation (acting as the Holdback without changes) and rename that instead. In addition, it ...
almost 2 years ago in Experimentation Analytics 2 Investigating

"Exclude" from Results using the Segment dropdown (instead of only being able to "include")

Hi! It would be nice to be able to use the "Segment"-dropdown in the "Results"-view of an experiment/campaign in such a way that we're able to choose certain items/options on which to exclude/filter from the results. At this moment, it is only pos...
almost 2 years ago in Experimentation Analytics / Results Page 3 Investigating

Amplitude >< ODP

I see Amplitude as a hopeful integration often with prospects usually around Web Experimentation. Lately this came up when discussing ODP and bringing in Amplitude data/personas for future segmentation.
about 1 year ago in Integrations 0 Investigating

A view where workflow steps (within a task, within a subcampaign) show in the parent campaign

When creating a campaign, I need to create subcampaigns to organize like tasks, then each task has workflow steps. I need to be able to see all subcampaigns, tasks, and workflow steps on one view without having to click into each task.
7 months ago in Content Marketing 1 Investigating