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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

Status Investigating
Created by Guest
Created on May 13, 2022

Ability to rename the "Holdback"-variation (and generate a preview URL for that)


As an Optimizely editor, I would like to be able to rename the "Holdback"-variation of a personalization campaign. We now have to create an additional variation (acting as the Holdback without changes) and rename that instead.

In addition, it would be nice to be able to get a preview URL for the original holdback, as this is only possible for other variations.

Thank you in advance and please let me know if there are any questions!

With the kindest regards,


  • Guest
    Oct 1, 2022

    Hi Sydney,

    Thanks for the update on the status! What exactly should we understand / can we expect from the status "Investigating", can you give us some more info on that? (Perhaps there is a summary with descriptions of all statuses somewhere?)

    With kind regards,


  • Guest
    Sep 22, 2022

    Thank you for the feedback! The status for your feedback has been updated.