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We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

Status Shipped
Categories Results Page
Created by Guest
Created on Mar 20, 2023

Unable to segment archives experiment results

I recently realized that once experiments are archived you can no longer unarchive them. Optimizely results page currently prevents you from using segments on the results of archived experiments and you also can't unarchive experiments to apply segments any more. This is a hassle because we often know there are different results for desktop vs. mobile users or new vs. returning users but won't be able to look back at archived experiments data by segment.

The current solutions to this would be to keep experiments as paused (which would increase the size of the Optimizely snippet) or to take screenshots of all the different result segment variations before archiving an experiment. Neither of which are scalable.

Please consider adding the ability to segment archived experiment results.