Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

Add feedback Subscribe
Status Investigating
Product Experimentation Analytics
Categories Results Page
Created by Guest
Created on May 13, 2022

RELATED FEEDBACK

"Exclude" from Results using the Segment dropdown (instead of only being able to "include")

Hi!


It would be nice to be able to use the "Segment"-dropdown in the "Results"-view of an experiment/campaign in such a way that we're able to choose certain items/options on which to exclude/filter from the results. At this moment, it is only possible to choose items/options on which to include in results.

Being able to use the segment in an "exclusion"-way means we can select only those couple of items that need to be excluded from the results, instead of having to select all except those to be excluded, if you catch my drift ;-) This could result in a lot of clicks to select attributes' values, just to be able to exclude one or some other values.

Thank you in advance and please let me know if there are any questions!

With the kindest regards,

Matthias

  • Post comment
  • Guest
    Reply
    |     Jun 14, 2022

    Hi Sydney,


    First of all, thanks for the quick and clear reply!

    Unfortunately, again I did not receive a notification... weirdly enough a colleague of mine that is subscribed to this ticket does, so it must be something specific on my end. I will try the good ol' turning it on and off tactic and I will unsubscribe and re-subscribe to this ticket. Hopefully, that fixes the notifications for me :-)

    Thank you for the explanation of the status. That makes perfect sense to me and I appreciate it already being picked up by the team.

    Looking forward to seeing this implemented in the software!

    Wkr,

    Matthias

  • Guest
    Reply
    |     Jun 13, 2022

    Hello! Thank you for the comment. For us, already exists means that it is something we are already aware of and already have on our own roadmaps for consideration. Essentially the idea already exists, not necessarily the feature itself. It's within our entire initiative "Slicing and Dicing" which are the tons of ways that clients can filter through their results page data.

    The team is actively digging in now to put weight on each idea (this is one of many we are aware if!) so if you have any other use cases or ideas we'd love to hear them!

    As far as the notifications, I'm not sure why you wouldn't have gotten a notification. If that happens again let's add a ticket to the Aha support team!

  • Guest
    Reply
    |     Jun 13, 2022

    Hi,


    I see that this ticket has received the status Already exists.

    Is it possible to get a bit more information on how exactly we can select options from a segment to exclude on? I checked the documentation but I don't see it explained there.


    By the way, I did not receive an e-mail notification even though I am "subscribed" to updates and it's not in my spam inbox plus I just double checked and I can see nothing wrong with the e-mail address in my account. I would appreciate it of being notified when there is activity on my tickets.


    Wkr,

    Matthias