Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Deleting Commerce Catalog items warning does not tell you if what you are deleting is referenced anywhere

When you delete a Page or Block in the CMS, a dialog box is shown that informs the user everywhere the items being deleted are referenced. In Commerce Catalog, if you attempt to delete an item you only receive the warning below. It does not inform...
about 3 years ago in Customized Commerce / Catalogs 6 Planned

Need to have “Create block” link on Form Content area property on Form block (Ticket referrence #1405503 )

No description provided
4 months ago in DXP Cloud Platform / Data management 0

Categories Management Improvement

CMS 12 Currently you can only reorder categories within the same level of hierarchy. We need the ability to drag-and-drop them to different levels of hierarchy not just within its current level. Separately, we would like a method to bulk upload Ca...
over 1 year ago in Content Management / Content Manager 1 Future consideration

Fields for Milestones

We'd like to be able to filter our milestones via fields/labels and add additional context like notes via text fields.
over 1 year ago in Content Marketing / Plan 0 Future consideration

Warn of visitor group usage before deletion

Please add a warning before the deltion of a visitor group so that our content managers don't delete a group that is in use. Actually, the UI should show a overview of where each vistor group is used.
over 1 year ago in Content Management / Personalization 0 Future consideration

enable optimizely node sdk to work behind proxy

If sdk is meant to be initialised in air tight environment and you are meant to use proxy for security and audit reasons, then its impossible to do so with createInstance method from neither react nor node SDKs. Datafile wont be fetched, App will ...
over 1 year ago in Feature Experimentation / SDKs & Agent 0 Future consideration

Freight app rather than individual setup

Rather than setting up each freight carrier individually, it would be great if Optimizely linked to a freight app out of the box. ShipperHQ.com makes it easy to link to the individual carriers and use rules base pricing and routing. "ShipperHQ is ...
4 months ago in Configured Commerce / Integration 1 Gathering interest

Email Signup options and request for pop-up/overlay

We are looking to have an email sign up button and pop up
4 months ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest

Add support for modern image formats like WebP/AVIF

As an experiment author, I want to be able to upload images to experiments that are high quality, have low file sizes, and support transparency. By supporting modern image file formats such as WebP or AVIF in the visual editor, users would be able...
about 1 year ago in Web Experimentation / Experiment Authoring 1 Future consideration

When adding multiple audiences to a rule, don't default to matching ANY

When you add multiple audiences to a new rule, the default is to match ANY of the selected audiences. We always want to match ALL of the selected audiences, but our users often forget to change ANY to ALL. They put their experiment live and don't ...
over 2 years ago in Feature Experimentation 0 Future consideration