Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1783

Replace Image/Block When Marking Existing Asset for Deletion

When we delete an existing, published image or block it is typically because we need to update it with a new block type or image format. We can currently upload a new image with the same name and file format to automatically replace the existing i...
4 months ago in Content Management / Asset Management 0

Create a native integration with Clockify for time tracking

We want to track how much time we spend on tasks and projects, but since that functionality is not available in Optimizely, we are working on building our own Zapier integration with Clockify to do that for us. Clockify has native integrations ava...
11 months ago in Content Marketing / Integrations 1

Ability to disable actions

In some projects, the Customer Service do not have to use some features. For example, in our case, we do not use the Subscription feature. However, it is easy to click on the Convert to Subscription by mistake, creating a Subscription inadvertentl...
over 3 years ago in Customized Commerce / Customer Services 1 Planned

Customer Part Numbers - ShipTo Level

Customer part numbers are not supported by elastic search auto-complete. Customer part number is returned in auto-complete if the product is assigned to a BillTo. However, if the product is assigned to a ShipTo the customer part number is returned...
4 months ago in Customized Commerce / Catalogs 0

Ability to name versions of content

Hello, it would be extremely beneficial to allow content editors to edit the name of versions in the version gadget as well as the locale associated with it. For example, sometimes we make changes to a version that we're not ready to go live with ...
4 months ago in Content Management / Content Manager 0

Provide a better editor for "custom javascript conditions" for the audience builder.

Hi! As an Optimizely editor, I would like to have a better developer experience when using the "custom javascript condition" when building an audience. Not only is the editor showing plain text while it could be an editor such as is presented when...
over 2 years ago in Web Experimentation / Developer Experience 4 Future consideration

Multiselect users in 'Users & Teams' view

Add a checkbox + 'select all' feature in User & Teams interface. Reason, we want to delete multiple users (ex all 'Expired') from the platform. Now you need to do it one by one, very time consuming.
8 months ago in Content Marketing / Settings + Configuration 0

Two-Factor Authentication (2FA)

As a CTO I would like to have support for two factor authentication during login to the admin interface to increase security for a business critical system.
about 2 years ago in Customized Commerce / Roles and Security 1 Planned

Copied content items should be pasted as draft items.

In the Optimizely CMS, content items can be copied and pasted into other locations in the CMS respository via the browser UI. However, pasted content items are published immediately. Ideally copied items would be pasted as drafts so that editors c...
11 months ago in Content Management / Editing 0

Forms should be able to show blocks on-page after a form submission

When configuring a Form in the CMS, the "Display message after form submission" rich text area allows blocks and other content items to be added. However when a Frontend user has submitted the form, the blocks will not render in the rich text area...
over 1 year ago in Content Management / Forms 0 Future consideration