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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

Status Future consideration
Categories DAM/Library
Created by Guest
Created on Jan 26, 2023

Sub-folders ability to hold assets / Folder filter

When you organize your assets on sub-folders on the Library the assets remain loose on the main folder as well. This causes confusion and clutter.

When you use the filters to show just ‘folders’ this issue is ‘corrected’ but when you go into the folders they appear ‘empty’ because the filter is still applied.

  • Optimizely
    Brittany Hall
    Mar 28, 2023

    Quick update - while we have not yet made any chances to the home vs folder style views, we have made an update that clears the folder filter when you cick into a folder.

    Now, when double-clicking into a folder, we clear the folder filter so that you can see the contents of the folder itself. We think it's a much more natural interaction, and we hope it helps!