Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Add support for related objects in behavioral activation campaign templates

We would like to be able to use activation campaigns in behavioral mode in the same way as we can do in one-time or recurring campaigns. We have a custom channel app that uses the data mapping template where we select fields from customer object a...
3 months ago in Data Platform App 0

Document Renditions

Should be able to create renditions for documents not just images or videos. Right now, clients have two upload two assets to support PDF delivery on the site.
6 months ago in Content Marketing / DAM/Library 0

Ability to view the videos from public link in the library

We would like the ability to view the videos from the public link in the library instead of downloaded upon clicking.
over 1 year ago in Content Marketing / DAM/Library 0 Future consideration

Self-service for whitelisting domains

As a customer I'd like to self-serve in updating which domains are included on the whitelists for our web experiments and recommendation instances. This would be much more efficient than email conversations or open tickets which can span days/week...
3 months ago in Experiment Collaboration and Management / Other 0

Issue with legacy ExposedDropdownMenu component

We are currently utilizing Commerce version 14.28.2 and have encountered a UI alignment issue within the Admin Roles Dropdown under the contacts section. The dropdown values are not anchored to the textbox; instead, they float and misalign when th...
3 months ago in Customized Commerce / Technical 0

Ability to Customize Promo Code Errors

It would be amazing if we (the Opti customer) can customize the promo code error message. Currently if a customer is outside of the promo parameters (i.e. over the total $ amount), the website says Invalid Promo Code. It isn't invalid, it just doe...
about 2 years ago in Configured Commerce / Marketing & Promotions 3 Gathering interest

Segmenting more than one attribute at a time

For releasing features / targeting users to be part of an experiment it is very straight forward to target specific attributes As optimizely gives you the ability to apply various different filtering mechanisms.. e.g. below, above, contains, does ...
about 3 years ago in Experimentation Analytics 0 Investigating

Add ability to search by string

The current elasticsearch is fundamentally a keyword search function. Searching for "black pipe" will returns results with "black" or "pipe" in the data set. Our executives feel that the search results should only include those items with "black p...
7 months ago in Search & Navigation 1 Already exists

CMP Accessibility Settings

We'd love to see some more accessibility settings available in the CMP, especially for those who are vision impaired. Some ideas: dark mode adjustable default font sizes
over 1 year ago in Content Marketing / Miscellaneous 1 Future consideration

Multiple Websites: Default Website for Impersonation

Would LOVE to have the ability to control which domain (website) is DEFAULTED when Impersonating a User from the admin: We have two websites, potentially more, and for some reason the not primary domain ends up being the SELECTED=SELECTED in the d...
almost 2 years ago in Configured Commerce / Admin Console & Import/Export 6 Future consideration