Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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DXP Cloud Platform

Showing 92 of 1913

Enable Brotli Support For WebP and Avif

Brotli support can be enabled in Cloudflare for assets and is the best compression mechanism. Also for Core WebVitals we and many other solutions compress images to Avif (best) or WebP (second best) so that they are delivered in the best way. The ...
3 months ago in DXP Cloud Platform / Infrastructure mgmt. 0 Future consideration

Support Cloudflare Logpush to Analytics Destinations

Currently, Optimizely only supports Cloudflare's Logpush to Azure as a beta feature. Please consider adding the ability to send the logs to additional analytics destinations such as New Relic, Splunk, Data Dog, and Sumo Logic.
12 months ago in DXP Cloud Platform / Telemetry 0

Request for limited support regarding Azure Storage Queue hosted by DXP

We have a solution that is live now with a large customer and multiple integrations. Storage Queue is being leveraged to elevate the delays of processing data into Opti. We noticed we don't have access to delete or update the queues (though we wer...
about 2 years ago in DXP Cloud Platform / Data management 0 Future consideration

Service API upload path and message storage

Upload path Currently Service API uploads import data to the web app disk. This is first of all problematic in a load balanced server setup. A file can be uploaded to one server but when the commit request is sent, there is no guarantee that it wi...
about 3 years ago in DXP Cloud Platform / Infrastructure mgmt. 1 Future consideration

Editing Cloudflare's custom error pages in DXP PaaS portal

In case of issues it's not looking good that the signature of error and challenge pages is Cloudflare. Customers want to control all content that could be served to their visitors. It would be very useful if an DXP administrator could upload or ed...
almost 4 years ago in DXP Cloud Platform / Infrastructure mgmt. 0 Future consideration

Feature to export memory dump

Hi Team, In the PAAS portal, we can download database, and logs for any environment. Similarly, can we have an option to download memory dump with time range selection for any environment? Most of the time, the cause of timeout, and other unknow...
9 months ago in DXP Cloud Platform / Infrastructure mgmt. 0 Future consideration

Security: Add additional security on the backbone of the Optimizely Azure Infrastructure

Please consider adding additional value to Enterprise customers by adding additional security measures such as scanning for virus in data at rest: SQL Azure, Blobs, ... For example: https://learn.microsoft.com/en-us/azure/defender-for-cloud/defend...
over 2 years ago in DXP Cloud Platform / Infrastructure mgmt. 1 Future consideration

Cloudflare 524 error page Statistics, Alerting and Customization request

When Cloudflare fails to load a page on our DXP hosted website we would like the ability to see statistics about the number of time the 524 error page was displayed to our users. We would like to request that statistics and/or alerting be made ava...
about 2 months ago in DXP Cloud Platform / Health reporting 0 Future consideration

Execute Manually run Scheduled Jobs on the Scheduled Job Server

When a scheduled job is executed on a schedule it is executed on the special Scheduler server instance. When a scheduled job is executed by running it Manually it appears it executes on one of the front end servers. This feedback request is to sug...
5 months ago in DXP Cloud Platform / Traffic management 0 Future consideration

Database Audit Logs for Compliance

Could you please consider to add a new section with in the PaaS Portal (preferably under the "Troubleshoot" section) that can be used to view the DB access logs, that contains details such as, Who access the DB and when ? and What actions are carr...
about 4 years ago in DXP Cloud Platform / Data management 4 Future consideration