Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1790

GraphQL api

We're looking at integrating some data from CMP into other systems (like our optimizely.com CMS instance and PowerBI) and if we need to pull that information now, the "campaign" object in the API is pretty rigid (I can't ask for fields for instanc...
over 1 year ago in Content Marketing / Settings + Configuration 0 Future consideration

Title missing on images in the Text editing fields

The mouse-over titles are missing in images added in the Text editing fields. This is a normal feature on all CMS:s so it's strange that I can't see it. This would help me make more accessible web content.
over 4 years ago in Content Management / Editing 1 Future consideration

It should be possible to test Marketing Automations with dry run mode

You can only test marketing automation by using short-term waiting nodes, but very complex concepts remain prone to errors because they are difficult to test. A dry run mode would help creating more confidence that the set up Marketing Automation ...
almost 5 years ago in Campaign 0 Investigating

ODP to expose Segments through GraphQL or other api

Currently we can only access Real-time Segments. We have requirements that go beyond 28 days and would like to personalise on normal segments.
8 months ago in Data Platform App 0 Future consideration

Translation of List<T> and LinkCollection item in page is not supported on netframework version (CMS 11)

For stringlist and linkitemcollection properties, we could see the values are just duplicated and not translated to native text during the auto translate of page. The issue is reproducible in Alloy solution and attached the evidence for the same. ...
5 months ago in Content Management / Multi-language 1

Additional UWG7 compliant strategies needed (DACH Market)

In Germany there is a law allowing targeted marketing to active customers under specific constraints, regulated by law (UWG §7). These come with a wide recipient base, because no newsletter opt-in is needed an offer a high value business case. Def...
over 2 years ago in Product Recommendations / Email Personalization 2 Investigating

Add Sender Name For Outbound Emails

Currently, you can set the sender email address in configuration (settings > site configuration > default email address) and override at the email address however you CANNOT set the sender name. If you set the default email address to norepl...
3 months ago in Configured Commerce / Admin Console & Import/Export 1 Investigating

Full Stack tests show as an ID number instead of Experiment Name.

Expected Experience Full stack tests should be reported using Flag Names and not flag id numbers on https://app.optimizely.com/v2/accountsettings/account/usage . Makes review difficult. Actual Experience (please describe what you see): For the acc...
over 2 years ago in Feature Experimentation / Project / Account Configuration / Settings 1 Future consideration

Salesforce CRM <> ODP Integration

Send data from Salesforce CRM to ODPSend segmented customer data from odp to SFDC
almost 2 years ago in Integrations 0 Planned

Summarize Notifications

I get A LOT of notifications, and I do want to hear about everything in them, but it would be great if I could get a roll-up instead. Once a day would be ideal, maybe first thing in the morning. And even for the time-sensitive notifications (like ...
almost 2 years ago in Content Marketing / Notifications 1 Future consideration