Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Cloudflare Page Shield

PCI DSS 4.0 r equirement 11.6.1: For use of iframes hosting the payment service provider’s payment page, a change and tamper detection mechanism to alert personnel to changes to HTTP headers or payment page contents; the mechanism must work at lea...
4 months ago in DXP Cloud Platform / Infrastructure mgmt. 0

Add to Library Before Task is Complete

We often have "post-production" steps that we want to include on our workflow AFTER the created asset is going to be made available to end-users via the Library. These are steps like social promotion, checking on analytics, etc.
over 1 year ago in Content Marketing / DAM/Library / Tasks, Campaigns, and Events 0 Future consideration

Allow Sync down to other environments while in Prod mode

There needs to be a way to push product updates to lower environments (dev, qa, sandbox) when in "production mode" -- basically to refresh published products to other environments without turning off production. Would be ideal if there was another...
about 2 years ago in PIM 10 Already exists

Enhance efficiency of UserProfileService with decideAll()

When calling decideAll() with a User Profile Service (UPS), the method looks up the UPS for each flag. The request is that the SDKs be updated to default to just one lookup for all flags.This will prevent unnecessary resource consumption for custo...
2 months ago in Feature Experimentation / SDKs & Agent 0

Sort/Filter Comments in Proofing & Versioning

The ability to sort and filter comments by page in the proofing and versioning, rather than having comments listed chronologically would be great.
2 months ago in Content Marketing / Tasks, Campaigns, and Events 1 Future consideration

Ability to export active workflow steps into an excel

Would like the ability to export a workflow that is assigned to a task, will all steps, dates included, into an excel. We would like this to solve for leaders/users who are not actively in CMP but need a line of sight into key milestones, dates, a...
2 months ago in Content Management / Reporting 0

Allow Decimals within Multiple Sale Qty

we would like to request the Multiple Sale Qty field to allow for decimal qty. We have several products that can only be sold in decimal qty with a min/multiple qty, but unable to do so at this time.
about 1 year ago in Configured Commerce / Catalog & Assets 1 Gathering interest

Give "read-only" content contributors users the right to view/review unpublished products

Detailed Description of the issue: Unpublished products are not viewable nor reviewable in the CMS for read-only users. Steps to replicate: 1. Login to the CMS as a "read-only" user (E.g., Catalog Managers).2. Go to the Commerce section.3. Try to ...
over 2 years ago in Customized Commerce / Catalogs 1 Planned

Improve notify conditions for jobs

Currently options for selecting a condition to send email notification from a job are: Completion (job ran and could have completed successfully, with errors or warnings or job ran and failed Success Job ran successfully Failure ; Job ran and comp...
2 months ago in Configured Commerce / Integration / Technical 0

ODP - Support for Multiple Catalogs Not working as Advertised

The feature for multiple catalogs is not working as described in this document: https://docs.developers.optimizely.com/platform-optimizely/docs/commerce-connect-13-odp-multisite-support After adding the settings to our project, orders data is pull...
2 months ago in Data Platform App 0