Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Having a "can't buy" option in the restriction groups

As a site manager, I would like to be able to create restriction groups that can't buy certain products but can see them. Using current restriction groups and hiding products creates 404 pages for clients that can't see certain products but can st...
about 3 years ago in Configured Commerce / Marketing & Promotions 1 Shipped

GDPR - Cookie Policy

It would be beneficial to have standard options for the updated GDPR regulations. In addition, consumers privacy policies have become so particular that it would be great if cookie policy pop-ups were standard to ensure that users were reading and...
about 3 years ago in Configured Commerce / CMS, Spire & Mobius 0 Shipped

Add tags to the <head> tag directly rather than in code

We would like the ability to add tags directly in <head> vs in code
almost 2 years ago in Configured Commerce / CMS, Spire & Mobius 6 Shipped

Add Website User Variables to Order Confirmation Email

It would be great to have the following website user variable added as options for Order Confirmation Email. UserLastName UserFirstName UserName
over 1 year ago in Configured Commerce / Marketing & Promotions 5 Shipped

Sticky Header

A lot of websites have a sticky header, where as the user scrolls the header is "pinned" in place so they can easily continue to navigate. This would be a nice base feature to add to Insite.
about 3 years ago in Configured Commerce / CMS, Spire & Mobius 1 Shipped

PIM - Unassign Categories within the Template

There is a template that you can assign multiple products to categories. But if product was assigned to an incorrect category, there is no way to unassign and reassign within a template, or even to make a correction for multiple products at once. ...
about 3 years ago in PIM 1 Shipped

No way to drag CMS pages into Commerce content

As a commerce catalog editor I want to be able to drag CMS pages into the content area on a piece of node content or entry content. It is simply not possible to view the CMS page tree in the Commerce context. I know of a workaround for Entry Conte...
about 2 years ago in Customized Commerce / Catalogs 2 Shipped

ReCAPTCHA - Not usable on multiple forms on the same page

ReCAPTCHA does not allow for multiple forms on the same page. Technically this should be possible and is supported by ReCAPTCHA. The limitation is driven by the matt-block/react-recaptcha-v2 library only returns the first ReCAPTCHA result preventi...
9 months ago in Configured Commerce / Technical 2 Shipped

Log the trigger actions for emails

In a partner solution provided the budget limit reach emails were triggered from random previous months and there was no way to trace how and when were they triggered. This has created a chaos for the client to answer back their customers.
about 1 year ago in Configured Commerce / Technical 2 Shipped

Update Elastic Search Logic to sync Singular with Plural search Terms/Word

We are seeing a discrepancy when users search a singular vs a plural word. Example: Ideally we would expect proper results for both singular and plural word, example Projector and Projectors. When user search "projector" in search box to finds 253...
10 months ago in Configured Commerce / Search 2 Shipped