Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1806 of 1806

We would like the ability to adjust the number of days assigned to a task step in the workflow rather than just through a template

We use many workflow templates in the CMP. It would be very helpful to be able to edit the number of days assigned to a step on the fly in the task workflow, rather than the number of days strictly locked to the templated workflow.
over 1 year ago in Content Marketing / Settings + Configuration / Tasks, Campaigns, and Events 0 Future consideration

Add the ability to retrieve IP Addresses for an environment by API

We have a client requirement that is to automatically update an IP Allowlist for a third-party system that will be consumed by Optimizely CMS. The intention is to access a third party system using an API-Key within a header, however to ensure the ...
3 months ago in Content Management / Technical 0

Allow deletion of old target groups to clean up the lists and overview

As a user I would like to delete target groups that are no longer needed or were created incorrectly to prevent other users from using them. It would also help to keep the overview fast and clean when browsing target groups in the client.
almost 2 years ago in Campaign 0 Future consideration

Expand Search array with scroll bar or add Search Results page when search returns more than 10 results

When I search for content using the Opti CMS Edit | Page | Left Panel Tree w/ Search field, I only see 10 max results. I would like for their to either be a horizontal scroll bar to view more than 10, and/or when I press Enter, the results appear ...
about 1 year ago in Content Management 1

Allow experimentation for email trigger campaigns

As a marketer I want to test different triggers and different prioritization against each other and get reports about scenario A and B. For this I'd like to set up an independet set of triggers (set B) with prioritisations and select a %, a set of...
about 4 years ago in Product Recommendations / Email Personalization / Experimentation 0 Future consideration

Have the ability to create renditions in AVIF format

AVIF is supported by all modern browsers and has a better compression rate when compared to other formats.
about 2 months ago in Content Marketing / DAM/Library 0

Remove Times from Workflow Steps

We'd like our workflow steps to be due dates only, with no times. The times are confusing for our international teams.
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Image Version updates from the DAM should automatically be reflected on webpages when you are using Renditions

An updated "Version" of an image from the CMP/DAM is automatically reflected on a published webpage; however, if you are pulling in a "Rendition" of the image from the DAM, the updated Version is not shown. For Renditions, you have to use the Asse...
11 months ago in Content Management / Asset Management 1

Delete Test Data (Products and Customers) from ODP Test in Bulk

Requesting the ability to delete customers, orders, products in bulk from Test ODP via the user interface
over 1 year ago in Data Platform App 1

Export and Columns Option in Meta Class Data

Missing Export Option : In Commerce 13, there was an option called “Printer Version” for all the meta class data. While I can see an export option in the contacts, this option is missing in all other meta class data. Column Visibility in Meta Clas...
about 2 months ago in Customized Commerce 0