Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Need help with Content Delivery API v3 to get latest version of the page and it's child component in one call.

Hi Team, I am working on headless CMS structure where Front End is driven by nextJS, facing some issue while rendering the preview for Page and it's child component. Here is the case where I am facing the issue. When I am calling below API https:/...
7 months ago in Content Management / APIs 0

Search & Navigation UI is not optimized for large catalog when you need to select a product (bestbets)

We have a catalog of ~70k products. Our client has several products under the root (products not yet available online but ready to enrich with custom information) In the Search & Navigation UI, when you add a best bet, you can select as "Targe...
about 3 years ago in Search & Navigation 1

Hide broken links on expired content from Link Status report

Currently, the Link Status report shows broken links that are present on expired pages. I would prefer it if broken links on expired content could be excluded from the report. This could be configurable. Jira ticket
over 3 years ago in Content Management / Technical 1 Future consideration

Allow experimentation for email trigger campaigns

As a marketer I want to test different triggers and different prioritization against each other and get reports about scenario A and B. For this I'd like to set up an independet set of triggers (set B) with prioritisations and select a %, a set of...
over 3 years ago in Product Recommendations / Email Personalization / Experimentation 0 Future consideration

Provide Image Resolution.

Within the Library, please provide the Image Resolution (e.g., 300 PPI). The Image Information section already provides Image Dimensions (e.g., 1920 px by 1280 px) but to find higher quality images for Print we have to download the image to find t...
7 months ago in Content Marketing / DAM/Library 0

Convert blocks

As a developer/administrator, I want to be able to convert blocks like I can convert pages so that I can merge blocks resulting in a cleanup of content and less work for our content editors. This isn't a new feature request and has been popular on...
over 1 year ago in Content Management / Content Manager 0

More distinct page break for multi-page PDFs in content review

Some people have found that it is hard to differentiate between pages of multi-page PDFs. More distinct (or higher contrast) page breaks would be appreciated.
almost 1 year ago in Content Management / Collaboration & Approval 0

Reply all for comments and tasks/campaigns

As an Optimizely user, I would like to be able to quickly and easily tag everyone in a task or campaign in the comments or "reply all" to everyone in a comment without having to @mention each person so that I can be sure everyone gets the comment ...
about 2 months ago in Content Marketing / Tasks, Campaigns, and Events 0

Provide Sorting Categories on Brand Detail Page

We would like to be able to honor the sort order for brand categories on the categories detail page by using the "SortOrder" property. Today the categories display by name for the brands page
about 2 months ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest

I cannot link to a specific timestamp in a YouTube video

Optimizely does something to my links, such that I am unable to link directly to a specific timestamp within a YouTube video. Example: For this YouTube video (https://www.youtube.com/watch?v=7qTiT5GGm4M), I want to link to the 22 minute 0 second t...
about 2 months ago in Content Marketing 1 Future consideration