Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Configured Commerce

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Log the trigger actions for emails

In a partner solution provided the budget limit reach emails were triggered from random previous months and there was no way to trace how and when were they triggered. This has created a chaos for the client to answer back their customers.
about 1 year ago in Configured Commerce / Technical 2 Shipped

Ability to Export and Filter Website Users by Role

We have different levels of website access given to customers, depending on if they can view invoices or order history, or if they are just a requester. There is no way to export or filter website users by the roles assigned to them. The goal woul...
about 1 year ago in Configured Commerce / Users, Permissions & Security 5 Shipped

Remove or Toggle the imagePickerField Appending Width/Height to URL

There is a function (updateFieldWithWidthAndHeight) in the imagePickerField component of Spire that is going out to the URL to detect the source image’s width and height and then appending that to the end of the URL on field blur. Can this be remo...
about 1 year ago in Configured Commerce / CMS, Spire & Mobius 6 Shipped

Copying prod to sandbox feature for Mission Control

Use case for version upgrades. It will be helpful to have the ability to move databases between " Project s", using Mission Control or other tooling.
about 1 year ago in Configured Commerce / Technical 1 Shipped

Ability to Remove a Promo Code without having to Clear Cart

Situation: Our client wants to use the promo code with the "one time use" rule for his customers. Problem: If the customer applies the coupon to his cart and decides he wants to remove it to put it on a future cart, there is no easy way to do it. ...
over 1 year ago in Configured Commerce / Marketing & Promotions 3 Shipped

We need HTTPS enabled for Identity server in our Sandbox environment

We need HTTPS enabled for Identity server in our Sandbox environment so we can test authentication. HTTPS is currently enabled in our Prod environment.
over 1 year ago in Configured Commerce / Technical 0 Shipped

Add Website User Variables to Order Confirmation Email

It would be great to have the following website user variable added as options for Order Confirmation Email. UserLastName UserFirstName UserName
over 1 year ago in Configured Commerce / Marketing & Promotions 5 Shipped

Enhanced "Remember me" feature

We feel the ' Remember Me ' feature could be improved while remaining compliant with PCI-DSS. Currently, after the session times-out, users that have checked the Remember Me checkbox, still have access to prices, inventory, and lists of the custom...
over 1 year ago in Configured Commerce / Misc. 2 Shipped

Remember Me Functionality Doesn't Remember Customers

A customer has received several complaints from their website users regarding the "Remember Me" functionality. Users of the site will first login to the main page and select "Remember Me" but then as they navigate through the site and land on page...
almost 2 years ago in Configured Commerce / Users, Permissions & Security 3 Shipped

Add tags to the <head> tag directly rather than in code

We would like the ability to add tags directly in <head> vs in code
almost 2 years ago in Configured Commerce / CMS, Spire & Mobius 6 Shipped