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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

Status Shipped
Created by Guest
Created on Feb 15, 2023

Ability to Export and Filter Website Users by Role

We have different levels of website access given to customers, depending on if they can view invoices or order history, or if they are just a requester. There is no way to export or filter website users by the roles assigned to them.

The goal would be able to measure the number of Administrators vs Buyers we have on the site.

  • Optimizely
    Sara Winter
    Reply
    |
    Nov 20, 2023

    Great News! As of November we have added the ability to export UserRoles as general UserProfile information - https://support.optimizely.com/hc/en-us/articles/21336943943309-November-2023-release

  • Optimizely
    Sara Winter
    Reply
    |
    Oct 13, 2023

    We have added this item to our roadmap. Although we cannot guarantee a release date, we expect this feature to be available by the end of this year

  • Optimizely
    Sara Winter
    Reply
    |
    Mar 2, 2023

    My apologies for confusion, the user role does not yet exist here and am double-checking that I understand the request appropriately so we make sure that we are investigating adding this to the same place you expect to see it. This is the location that I am currently reviewing the effort/size to get this added.

  • Guest
    Reply
    |
    Feb 20, 2023

    Hi, I don't see those options on our screen.


  • Optimizely
    Sara Winter
    Reply
    |
    Feb 17, 2023

    Thank you for submitting this request! Our team is currently reviewing if and how we may implement this, particularly with consideration of our wide client base. We will update this ticket once we have completed this investigation.

    Could you confirm if adding User Role to the column on the table as well as adding the column to the export found within the "Admin Console -> Website Users -> Export" would be what you are looking for?

10 MERGED

Export Web Users and Associated Role

Merged
The current export functionality for website users does not have an option to include their associated roles. This would be useful to have on sites where the storefront user admin is the primary source for user management. Currently, you have to g...
8 months ago in Configured Commerce / Admin Console & Import/Export 0 Shipped