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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

Status Investigating
Categories Orders & Payment
Created by Guest
Created on Aug 24, 2023

Share Order (Order History) by email feature - Allow email in the "Email From" field to be set as email sender email instead of "From Address" set in Email List

As a website user, when I use the Share Order functionnality (Available in the Order History), i would like my email to be displayed as the Sender for the recipient to see who sends the order. Currently, the sender displayed is the sender configured in the corresponding Email List Config.

  • Optimizely
    Sara Winter
    Reply
    |
    Aug 31, 2023

    Thank you for submitting this request! Our team is currently reviewing if and how we may implement this feature, particularly with consideration of our wide client base. We will update this ticket once we have completed this investigation.