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Status Shipped
Product Configured Commerce
Categories Technical
Created by Guest
Created on Mar 1, 2023

RELATED FEEDBACK

Log the trigger actions for emails

In a partner solution provided the budget limit reach emails were triggered from random previous months and there was no way to trace how and when were they triggered. This has created a chaos for the client to answer back their customers.

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  • Guest
    Reply
    |     Nov 17, 2023

    I think this was addressed in April release - https://support.optimizely.com/hc/en-us/articles/14848125985037-April-2023-Release "Added logging when Retry All Undelivered Emails or Retry Individual Email are triggered to capture date, username, and email type (for individual email) in the Audit Log."

  • Guest
    Reply
    |     Mar 8, 2023

    Requesting capability to log and monitor for email failure messages (noted with February Mailgun outage).