Customer Feedback

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Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Status Investigating
Product Configured Commerce
Categories Technical
Created by Guest
Created on Oct 18, 2022

RELATED FEEDBACK

Need more information on failed emails

We need more information on failed emails or delays in the console. Currently, there is no reason for the failed emails which makes it difficult to solve for users not receiving their confirmations. Mailgun is specific with their errors, ie. will retry in 14400 seconds followed by email and subject or failed "you are not allowed to send us mail". Getting us information as such would help tremendously.

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  • Guest
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    |     Oct 21, 2022

    good call. generally speaking, passing responses from services , tax, payment gateway, mailgun, etc back to logs will be beneficial