Customer Feedback

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Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Status Investigating
Product Configured Commerce
Categories Customers
Created by Guest
Created on Mar 6, 2023

RELATED FEEDBACK

Budget Threshold alert related notification emails are being sent to the customer months after initial notification failed.

Budget Threshold emails are being sent inaccurately. Configured Commmerce Customer previously had the budget threshold feature-requesting further review directly with Partner for this existing functionality.

ENB-2730: reference for issue and advised to submit Enhancement request.

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  • Optimizely
    Sara Winter
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    |     Mar 6, 2023

    Can you provide clarity on the requested feature or enhancement? The referenced ticket suggests that someone manually triggered the email to be sent (not that the system generated it in a delayed fashion)

    Can you provide more details that on the use case, impact and what out of the box feature would assist in either solving or supporting the customers project?

    3 replies