Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1836

A true unpublish option or the ability to schedule the end of expiration

A true unpublish option would be a huge asset to the CMS. If that's not possible (or at least not possible soon), then the ability to schedule an end to expiration should work. It might sound like a small thing, but being able to unpublish and the...
8 months ago in Content Management / Content Manager 0

Add Sender Name For Outbound Emails

Currently, you can set the sender email address in configuration (settings > site configuration > default email address) and override at the email address however you CANNOT set the sender name. If you set the default email address to norepl...
4 months ago in Configured Commerce / Admin Console & Import/Export 1 Investigating

Unable to edit shared blocks on commerce pages

Issue raised on behalf of partner: "I am facing an issue when a shared block is used on commerce pages like category or product page, and when i edit the block it saying "This item is not used anywhere.""
5 months ago in Customized Commerce / Technical 1

Being able to delete/move to trash orphaned blocks and media

As an editor I would like to be able to remove/move to trash a block or a media content item from the property view in the CMS. As it is now you need to have the Block or Media widget open, and if a piece of content is orphaned you don't see it in...
almost 4 years ago in Content Management / Asset Management 1 Investigating

webhook for "message received" event

Why do we need to receive a webhook once a message is "received"? With a "received" webhook we would be notified as soon as a message was accepted by the receiving mail server. Our business processes are mainly interested if a message could be del...
almost 4 years ago in Campaign 1 Future consideration

Trademark & superscript text in content

At the moment, there's no way to superscript trademark or registered symbols in the copy within the email. The only way to edit this is within an element.
3 months ago in Content Management / Personalization 0

Plan Module Board View - allow sorting of individual columns

In the plan module, when using the board view, the cards in a given column are sorted somehow, but it is unclear how. I can manually change the sort, but that is only for me, not other users. There needs to be a way to control the sort of these co...
4 months ago in Content Marketing / Plan 0

Hierarchical appsettings support for 'Manage app settings'

After trying out the new 'Manage app settings' feature in the DXP portal. Not sure if hierarchical named app settings are supported. Due to the app setting name input field not allowing the separator '__' (double underscores). (See .NET 6 environm...
over 1 year ago in DXP Cloud Platform 2 Already exists

Add horizontal scrollbar to page/asset pane and model windows.

As a CMS user, the page pane, asset pane, and page/asset selector modal should display horizontal scroll bars when trying to view deeply nested content items. This will improve navigation and prevent content item names from being cut off.
11 months ago in Content Management / Editing 0

Trashcan

Occasionally, we have a user delete something (an asset version, a whole task, etc.) that they shouldn't have. Luckily, your support team always seems to be able to get it back. But it would be valuable to have a trash can so that we don't waste t...
about 2 years ago in Content Marketing / Miscellaneous 4 Future consideration