Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1838

Image Alt Text Update w/o Publish

When updating alt text for an image in the media library, I'd like to see it updated automatically, without having to hit "publish"
over 3 years ago in Content Recommendations 1

Quick Order/Order Upload Searchability

Currently, quick order/order upload only searches manufacturer part number, UPC, customer part number, and our part number. It does not search keywords. If a manufacturer's part number contains dashes but the customer does not enter that part numb...
over 3 years ago in Configured Commerce / Orders & Payment 2 Gathering interest

Search Within should do a Fuzzy Search like normal query

The search within feature should do a fuzzy search. Most users don't necessarily enter the exact term, and this would yield a lot less zero matches. For example, if “bearings” is the phrase on the actual products but I type in “bearing” or “bear” ...
over 3 years ago in Configured Commerce / Catalog & Assets / Marketing & Promotions 2 Gathering interest

Tax Certificate Form Self-Service

A large percentage of our customers are businesses, even customers coming for a one-time/first-time buy (B2C) with no personal interaction. Allow these customers making their first purchase through our website to self-service their tax status. The...
over 3 years ago in Configured Commerce / Self-Service 1 Gathering interest

Promotions rule - set promotion to multiples of a product not to each.

We would like to request the ability to set a promotion so that it applies on multiples instead of each item. Something like, $5 off if you buy qty 2 of product XYZ. If the customer buys 3, they still only get $5 off, but if they buy 4, they would...
over 3 years ago in Configured Commerce / Marketing & Promotions 1 Gathering interest

Load Offline & Online Order History Data For Analytics

Optimizely Analytics requires offline and online order history data to be loaded in order to see the detail analytics. This requires one time data to be loaded into the database from various ERP systems/connectors. There should be a generic job th...
over 3 years ago in Customized Commerce / Orders 1 Gathering interest

Find UI only shows 100 pagestypes, blocks and languages, this is limiting for large sites

Please enhance the UI so it can show more than 100 of each type
over 3 years ago in Search & Navigation 2

Set Language by Subsite

Ability to set language to the subsite level - so that when editing a subsite, admins only have access to specific languages vs all languages
almost 4 years ago in Content Management / Content Manager / Multi-site 0 Investigating

Make you edit windows expand down too!

It's difficult to work in this narrow window when the width only expands. Please make the height expand too!
almost 4 years ago in Content Management / Editing 1 Planned

Ability to disable automatic conversion of external to internal links

Currently, there is functionality that detects if an external link maps to an internal page. However, this means that sometimes an external link gets mapped to a site that has not yet gone live. We want to be able to disable this functionality. Th...
almost 4 years ago in Content Management / Editing 0