Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Status Gathering interest
Product Customized Commerce
Categories Orders
Created by Guest
Created on Apr 25, 2021

RELATED FEEDBACK

Load Offline & Online Order History Data For Analytics

Optimizely Analytics requires offline and online order history data to be loaded in order to see the detail analytics. This requires one time data to be loaded into the database from various ERP systems/connectors. There should be a generic job that can help achieve this easily instead of writing DB scripts.

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  • Optimizely
    Kristin McKee
    Reply
    |     Aug 27, 2021

    Thank you for making this suggestion!

    Optimizely recently acquired the customer data platform Zaius (now known as Optimizely Data Platform). We are currently working on how we can incorporate Zaius' technology into the Commerce Cloud product.

    Once this is complete, we expect this request to be resolved. Nonetheless, I will keep this request in our list of future feature request for consideration once the ODP integration is complete.