Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Character counter for metadata

Google have guidelines for how long optimal metadata should be, e.g. Browser title: 40-50 characters, Meta description: 150-160 characters and Share description: 110 characters. It would be awesome if EditorGUI could calculate characters automatic...
almost 2 years ago in Customized Commerce / Technical 0 Gathering interest

New feature request for Square Payment gateway

This is a request to include Square payment gateway option on Optimizely platform.
almost 2 years ago in Configured Commerce / Integration 0 Gathering interest

Refresh Published Products Job Batching

From my experience with one of our clients, the PIM: Refresh Published Products job regularly has an issue at some point while pulling in 100k+ products. When it does die at some point during that pull, its extremely frustrating to invest another ...
almost 2 years ago in PIM 5 Gathering interest

Enable SFTP for system integratoin

In some cases there is limited options to change the behaviour of the systems we integrate to, one case is integration with the ERP JDEdwards. For various reasons, we are not able to integrate in any other way than to use simple flat file exchange...
almost 2 years ago in Customized Commerce / Technical 1 Gathering interest

Insight into 3rd party integrations and what's published to the website

My customer, Crescent Electric, utilizes our B2C Commerce product and integrates with both Hawksearch and Inriver PIM. They would like more insight into what is being successfully pushed to the site from any of their integrations. For example, the...
about 2 years ago in Customized Commerce 0 Gathering interest

Localized Attributes/Attribute Values

I recommend that the Attributes and their values have the ability to be localized.
about 2 years ago in Configured Commerce / Catalog & Assets 4 Gathering interest

Allow for custom 404 page for missing user file paths

We are already using the OOTB 'Page not found' page. This works for root level pages. However, when trying to access a missing document located in a subdirectory, the resulting page is a standard, unstyled 404 page instead of the customized Spire ...
about 2 years ago in Configured Commerce / CMS, Spire & Mobius / Technical 1 Gathering interest

We would like to include video and image data to the standard sitemap, following Google recommendations

We would like to include video and image data to the standard sitemap, following Google recommendations: https://developers.google.com/search/docs/advanced/sitemaps/video-sitemaps https://developers.google.com/search/docs/advanced/sitemaps/image-s...
about 2 years ago in Configured Commerce / CMS, Spire & Mobius 2 Gathering interest

Quotes- Ability to Edit and have a LOT of notes

As a customer I'd like the ability to Edit a quote without having to start from scratch. I'd also like to be able to have a space for a LOT of NOTES within the quote. Our sales people work with customers daily and we'd put thru about 10% of our to...
about 2 years ago in Configured Commerce / Orders & Payment 1 Gathering interest

Variant Product - See child products in Product Dashboard

Would like to be able to see what products are child products in the dashboard without having to go into the Parent Product and using the child product tab. Being able to see parent / child products in the dashboard would almost create a visual "t...
about 2 years ago in PIM 3 Gathering interest