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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Implement list properties same way as in CMS

Hello, on CMS there is a feature called "List Properties", explained in the docs here. It would be useful if the same mechanism was available for products/variants/bundles in Commerce as well. Currently it is quite confusing that a certain type of...
2 months ago in Customized Commerce / Catalogs 0 Gathering interest

Add ExtendedProperties to ALL applicable models in Content API

Many Optimizely objects implement the IExtendedProperties interface. As an example, the ICart interface implements the IOrderGroup interface, which contains an ICollection<IOrderForm> property, which in turn contains an ICollection<IShipm...
4 months ago in Customized Commerce / Orders 0 Gathering interest

Include Setting to Include Variant URLs in the Sitemap Job

It would be nice to allow a setting to be enabled to build the sitemap job including variant product detail pages for sites that create unique content at the variant product level. Sites that create content for parent products could continue to le...
29 days ago in Configured Commerce / CMS, Spire & Mobius 0 Gathering interest

Order history in a user profile

When looking at a user's profile, it would be really convenient to have an "order history" tab connected from within the Website User Profile. This would save me several steps and time by having to go outside of the platform to look. Thanks.
2 months ago in Configured Commerce / Admin Console & Import/Export 1 Gathering interest

Two-Factor Authentication (2FA) for Configured Commerce

Please add two factor authentication capabilities for Configured Commerce. (I know that there is another request like this, but for Customized Commerce https://feedback.optimizely.com/ideas/COM-I-118)
3 months ago in Configured Commerce / Users, Permissions & Security 1 Gathering interest

Alert when a product reaches or falls below minimum inventory threshold (VMI)

When using VMI, it would be helpful to have an alert email sent out when a product hits or falls below the defined minimum inventory value. The email could also include a summary of products that are at or below minimum. This would help with effic...
about 1 month ago in Configured Commerce / Catalog & Assets 1 Gathering interest

Commerce Product feed to include Stock levels

We want to prevent recommending out of stock products in emails by passing the stock levels in the feed from Commerce to Hubspot via ODP. Can this field please be captured going forward?
3 months ago in Customized Commerce / Technical 1 Gathering interest

Process the line level properties in Service API requests

Currently Service API doesn't allow to migrate the line item level properties if you import orders (by calling '/episerverapi/commerce/orders' endpoint). It seems like pretty important ability on a par with order/shipment level custom properties. ...
over 2 years ago in Customized Commerce / Technical 2 Gathering interest

Add more available model values to all email templates

As a client some basic information available on all the email templates, to provide a better experience to our customers. WebsiteUrl -> Will help link back from the email back to the website. This variable is available on some templates, but no...
about 1 month ago in Configured Commerce / Misc. 1 Gathering interest

Add Url Segment to Locations

Entries in the admin that generates a page all have a URL Segment to configure except Locations. Products generates /Product/{url-segment} Categories generates /Catalog/{url-segment} Brands generates /Brands/{url-segment} But Locations don't have ...
8 months ago in Configured Commerce / Misc. 1 Gathering interest