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Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Status Gathering interest
Product Configured Commerce
Categories Catalog & Assets
Created by Guest
Created on Mar 29, 2023

RELATED FEEDBACK

Allow Related Product construct to support Wholegoods to Parts bi-directional relationship

When customers want to be able to sell whole goods and their corresponding parts on the website, there isn't a clear way to identify to build the experience.

Example:

  1. Someone looking at a whole good PDP can view 'Compatible Parts' in a carousel/tab. Note: Related Product construct to assign Accessories will be leveraged separately to show other whole good products that end users can purchase as attachments.

  2. Someone looking at the parts PDP can view 'Compatible with Whole goods' in a carousel/tab


  • Post comment
  • Optimizely
    Sara Winter
    Reply
    |     Apr 12, 2023

    I have updated the status to gathering interest and updated the title to reflect that the ask is wanting a way to mark related products as 'bi-directional' so that they show up on both. Today this would need to be setup on the corresponding product that would be expected to display the products.

  • Guest
    Reply
    |     Apr 10, 2023

    Hi Sara,

    It shows on the whole good pdp when 'Parts' are associated as related products. The experience I am recommending is bidirectional. The Parts PDP would show 'Whole goods' in a 'Compatible With' carousel.

  • Optimizely
    Sara Winter
    Reply
    |     Apr 7, 2023

    We have confirmed this feature exists and is working on base (example shown below from Spire but also confirmed as working on Classic front end). We suggest to review at the theme/styling level

    RelatedProducts...
    RelatedProducts-Carousel.png
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    RelatedProducts-Carousel.png
  • Guest
    Reply
    |     Apr 7, 2023

    Hi Sara,

    I tried setting it up using our sandbox but do not see the data populated in the carousel. I imagine it will be a standard carousel but can be built as an accordion or paginated view.

    https://perficient.insitesandbox.com/barriston/Catalog/Electronic/new/Watch


  • Optimizely
    Sara Winter
    Reply
    |     Mar 30, 2023

    Thank you for submitting this feedback! Today we offer the ability to create more related product sections for a catalog by following steps outlined within - https://support.optimizely.com/hc/en-us/articles/4413191722893-Create-a-related-product-type

    Can you review and let me know if there are additional features that would not be covered today by creating a new related product type called "Compatible Parts" and then be able to select when adding an additional product carousel to the PDP?

    Related-Product...
    Related-Products.jpg
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    Related-Products.jpg