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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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IFS Aurena Integration - Getting Access Token

We are using the IFS Aurena Integration connector. We have a connection configured as documented. We are seeing the following error in the logs for real-time calls: "Bad Request. {"reference":"IDP-FoEOnbOD33dK","error_description":" Missing scope ...
about 1 year ago in Configured Commerce / Integration 2 Investigating

Include PDF on order confirmation email

Most of our customers print out a copy of their order confirmation for their records. The HTML confirmation doesn't isn't always printer friendly depending on their email software. It would be great if we could include a pdf copy of the order on t...
over 2 years ago in Configured Commerce / CMS, Spire & Mobius 2 Gathering interest

Comment on Tasks from Board View

Allowing users to comment on task directly from the board view would save a ton of time during daily standups. Right now, we have to click into each card and open the related object in order to make a comment.
over 2 years ago in Content Marketing / Plan 0 Investigating

Create Ad-Hoc Teams

Teams seem very concrete and formal, and visible across the whole instance. If you can’t assign multiple people to a step, it would be good to make smaller project teams ad-hoc, so that duos/trios of people can work on specific steps. Perhaps ad h...
over 2 years ago in Content Marketing / Miscellaneous 0 Future consideration

List email reminders do not respect the website default address

When configuring a list email reminder from a multi site instance, emails are not sent from the website's configured from address.
over 2 years ago in Configured Commerce / Misc. 1 Investigating

Allow Tags for Non-Image Assets

In addition to image assets (.png, .jpg), we need to be able to add tags for different files types such tif/tiff/psd etc.
over 2 years ago in Content Marketing / DAM/Library 2 Future consideration

Labels and Permissions missing from Projects

Hi,The Labels and Permissions was a great feature in the Project enhancements. Please bring it back either as a Project enhancements or into the core. We miss it!
about 1 year ago in Content Management / Collaboration & Approval 0

Allow ad hoc product feed import

If there are critical changes in my product information, I want to be able to trigger a feed import manually, so the correct data is used in recommendations.
over 2 years ago in Product Recommendations / Portal 0

Show helptext/description attribute on PropertyList editor

As an editor I would like to see the help text / description when I create or edit a custom class in a PropertyList. If you have a property in a block or on a page that is a PropertyList with a custom class there is no help text shown next to the ...
over 2 years ago in Content Management / Editing 0

Sync Adobe Acrobat Comments with Proofing Comments

Many of our stakeholders add their comments to PDFs in Adobe Acrobat and upload it to Welcome for review. It seems that the Acrobat comments do show up in the content section of Welcome, but they do not appear in the Proofing & Versioning sect...
over 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration