Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Status Gathering interest
Product Configured Commerce
Categories CMS, Spire & Mobius
Created by Guest
Created on Oct 7, 2022

RELATED FEEDBACK

Include PDF on order confirmation email

Most of our customers print out a copy of their order confirmation for their records. The HTML confirmation doesn't isn't always printer friendly depending on their email software. It would be great if we could include a pdf copy of the order on the confirmation email that was print ready for them.

  • Post comment
  • Guest
    Reply
    |     Dec 3, 2024

    since it's been a couple of years i thought I might check in on if this has made any movement. We still regularly have customers asking for PDF order confirmations to be emailed to them. some still like to print while others need to attach a digital copy to their PO in their ERP system. It is a sticking point that prevents some customers from ordering online.

  • Optimizely
    Sara Winter
    Reply
    |     Nov 9, 2022

    Thank you for submitting this request! Our team is currently investigating if and how we may implement this feature, particularly with consideration of our wide client base. We will update this ticket once we have completed this investigation.