Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Formatting and Section Headers Disappear After Work Request or Brief Is Submitted

We have some complex briefs that have lots of different section headings that are used to break up the submission forms on briefs and work requests. The formatting for a user when they are submitting the brief is easy to read and digest. However, ...
12 months ago in Content Marketing / Requests 0

Error Application Log: Failed to determine user's country. Error message: Invalid URI: The format of the URI could not be determined.

There are a bunch of error application logs saying " Failed to determine user's country. Error message: Invalid URI: The format of the URI could not be determined. " when the geocoding settings are not provided. These error messages should be prev...
12 months ago in Feature Experimentation / Feature Flagging Workflows 0

Create a way for filters to generate SEO-friendly URL

We noticed that the URLs generate with the attribute ID instead of the attribute value, making it very difficult to know which filters are most popular in analytics. Is it possible to make the filter URL more SEO friendly and include the name? Tha...
almost 2 years ago in Commerce Analytics 0

Clear CDN Cache Added To API / Powershell

Common deployment pattern within the DXP when using Azure Devops or another CI/CD system. Deploy package Clearn CDN in Pass Portal Ideally having to manually login to do this step shouldn't be required. Can we get the CDN clearing added to https...
almost 4 years ago in DXP Cloud Platform 1 Future consideration

Toggle On and Off Scanning Feature

We would like customers to be able to have the ability to not have to hit "tap to scan" after scanning every item. It slows down the process for many customers. The ability to toggle on and off this feature would be fantastic.
almost 2 years ago in Commerce Mobile App 1 Will not consider

Allow for web browser tab view in full screen mode

When a user wants to view an asset in the library in full screen mode, the full screen is out of the browser so people cannot see the web browser tabs. can full screen view but the full screen within the browser?
12 months ago in Content Marketing / Miscellaneous 0

Change Deliverable Due Date After Acceptance

A feature request for the UI. Especially the ability to be able to change the “Deliverable Due Date”, which I know is possible by “Un-Accepting” the request, but this only works if the Work Request doesn’t have any Tasks or Campaigns already creat...
almost 3 years ago in Content Marketing / Requests 1 Investigating

Quoting Feature Improvements

Below are the top requests we have to improve the quoting feature. I’m happy to elaborate on any items that need additional clarification. Ability to edit quotes without having to start over (our quotes change all the time and are very time consum...
almost 3 years ago in Configured Commerce / Orders & Payment 2 Gathering interest

Images in HTML-editor not accessible

When you insert an image in one of Episervers HTML-editor-fields the "Insert/Edit image" popup sets the filename as default alt-text on the image. This is not a accessible way to set an alt-text. If (when) the Webeditor dont change the filename to...
almost 3 years ago in Content Management / Editing 0

Along with "Move", allow Collaborators to duplicate assets (Copy To).

Please add a "Copy To" feature in the DAM for Collaborators (duplicate asset in new location). Copy To should work similarly to the existing "Move" functionality for Library assets (but make a new copy). Sometimes lines of business need their own ...
12 months ago in Content Marketing / DAM/Library 0