Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Tasks, Campaigns, and Events

Showing 142

Create a copy of an existing CMS page

We'd like to be able to select an existing page to use as the basis for a new page which we'll then edit and approve in CMP. Our team uses existing pages in CMS when possible to save time while creating new content. This reduces the time to produc...
8 months ago in Content Marketing / CMS + CMP Publishing 0 Future consideration

Create a translation of an existing CMS page

New CMS pages can be created with a specified language, and existing translations can be selected, but only if they exist in CMS already. As a content editor, I need to create new translations of an existing CMS page, which requires that I select ...
8 months ago in Content Marketing / CMS + CMP Publishing 0 Future consideration

Ability to respond with reactions e.g. thumbs up in comments

My team is very used to being able to give a thumbs up in response to a request or question. We'd love to see reactions as options for replying in comments.
8 months ago in Content Marketing / Tasks, Campaigns, and Events 0

Ability to write fraction with the horizontal line between two values

We'd like to write fractions in the text editor in the attached file format. But in our text editor, it's not possible to write format using the horizontal line between two values. At the moment they use the versions of the formula you have "y=k/x...
8 months ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

History on Workflows and Fields

Track history for changes made to workflows and fields
8 months ago in Content Marketing / Tasks, Campaigns, and Events 1

Ability to expand the workflow panel and hide the brief pannel

This would make viewing Optimizely on a smaller screen (on a laptop rather than a large monitor) much easier
8 months ago in Content Marketing / Tasks, Campaigns, and Events 0

Don't overwrite attachment from work request when selecting a campaign template

When an attachment is included in the work request and then a campaign template is applied as part of the campaign creation from the work request, don't remove the attachment.
8 months ago in Content Marketing / Tasks, Campaigns, and Events 0

Ability to add custom briefs to Tasks created from Work Requests

Tasks created from Work Requests have locked Briefs that cannot be edited or deleted or replaced. I want to be able to select a custom brief for a Task created from a Work Request.
8 months ago in Content Marketing / Tasks, Campaigns, and Events 0

Time Tracking enabled should enabled by default when creating new workflow steps

Currently, we create the workflow steps, save it as template, edit the template to enable time tracking and then remove and re-add the workflow template for that Task. it's very tedious work and having the option to enable time tracking from the s...
8 months ago in Content Marketing / Tasks, Campaigns, and Events 1

Ability to change a Task to a Campaign or vise versa

There isn't an option to make this switch. To do so, you have to delete the Task/Campaign and recreate it. This is problematic if the Task already contains comments, etc.
8 months ago in Content Marketing / Tasks, Campaigns, and Events 0